Director, Commercial Training

General Summary

The Director, Commercial Training will work to enhance the skills and knowledge competencies of commercial and other relevant teams. This role will be primarily responsible for developing and executing training and development strategy ensuring commercial teams are equipped to excel. This role will work cross-functionally across a variety of internal stakeholders.

This role involves leading a team, managing training portfolios, and fostering collaboration with cross-functional partners to drive exceptional performance. As a people manager within the organization, this role may have financial accountabilities and human resource responsibilities for assigned staff.

Key Duties and Responsibilities

• Creates a comprehensive learning-strategy that supports teams and organizational goals
• Conducts performance analyses to accurately diagnose and identify the skill/knowledge gaps required to support workplace competencies
• Matches the most appropriate learning solution to maximize workplace performance
• Conducts training needs assessments and designs continuous learning initiatives consistent with findings and needs of the business
• Serve on the relevant leadership team, contributing to strategic decision-making.
• Develop and implement the vision and strategy for training and capabilities.
• Perform training needs assessments and design continuous learning initiatives tailored to specific teams.
• Leads and facilitates the Initial Training Class (ITC), and Phase 2 classes for all newly hired members
• Manages a training budget on a quarterly and annual basis
• Collaborates with cross-functional teams to plan, design and deliver all related training
• Leads scientific discussions on product and clinical topics
• Manages and mentors a team and individuals
• As a people manager within the organization, this role may have financial accountabilities and human resource responsibilities for assigned staff.

Knowledge and Skills

• Customer-facing experience in the pharmaceutical / biotech industry
• Experience in training design and development
• Training experience in the pharmaceutical or biotech industry related to rare disease
• Demonstrates the ability to work independently and manage projects that require collaboration across functional areas
• Experience managing and mentoring direct reports
• Specific competencies related to instructional design
• Conduct a needs assessment/analysis
• Plan and monitor training projects
• Assess the relevant characteristics of the target audience and learning environment
• Perform job, task, and/or content analysis
• Write criterion-referenced, performance-based objectives
• Select instructional media
• Recommend instructional strategies and plan
• Certified in instructional design

Education and Experience

• Bachelor's degree in relevant discipline
• Advanced degree in education, instructional design or related field
• Typically requires 10 years of work experience and 3 years of supervisory/management experience, or the equivalent combination of education and experience

Additional information

At Vertex, we embrace continuous learning and encourage employees to stay informed on advances in AI, technology, automation, and industry trends. We seek talent who bring an external perspective, demonstrate curiosity and sound judgment, and thoughtfully adopt new capabilities that improve decision-making, drive innovation, increase efficiency, and help deliver better outcomes for patients.

Pay Range

$192,000 - $288,000

Disclosure Statement

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation: Hybrid-Eligible Or On-Site Eligible

In this Hybrid-Eligible role, you can choose to be designated as

• Hybrid: work remotely up to two days per week; or select
• On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

#LI-Hybrid

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at