Genpact
Direct Workday career site

Director - Delivery Excellence 3

Pay
$100,000 – $125,000 per year
Location
Remote (US)
Listed
3 days ago

About the role

Director - Delivery Excellence

Ready to turn bold ideas into real-world impact?

At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

About the role

  • Develop and implement strategies to optimize processes; Analyze and evaluate existing procedures for enhancements; Lead cross-functional teams to drive process improvement initiatives; Identify key performance indicators to measure process efficiency; Monitor and report on progress of process optimization projects; Collaborate with senior leadership to align process improvement goals with organizational objectives; Provide training and support to employees on process optimization best practices;

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

APMP-Practitioner Certification - Association for Proposal Management Professionals (APMP)Association for Proposal Management Professionals (APMP), ITIL Foundation Certificate in IT Service Management - AxelosAxelos, PRINCE2 Foundation - TrilexTrilex, PRINCE2 Practitioner - PeopleCraftPeopleCraft, SAFe Agilist - Scaled Agile, Inc.Scaled Agile, Inc.

Required Skills

Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Storytelling

  • Language
  • English
  • Language Proficiency -
  • Proficient - C2
  • Additional Job Location -
  • Job Type
  • Regular
  • Master Skill List -
  • Delivery Excellence
  • Remote Type -
  • Remote
  • Work Shift -
  • Day Job (United States of America)

The approximate annual base compensation range for this position is

  • 100,000 to 125,000 USD
  • "Los Angeles California-based candidates are not eligible for this role"
  • The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?

  • Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
  • Make an impact - Help global enterprises solve business challenges that matter
  • Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
  • Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
  • Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Read the original posting

From Genpact's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this Director - Delivery Excellence 3 role at Genpact, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

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Common questions

What is the salary for the Director - Delivery Excellence 3 role at Genpact?

The Director - Delivery Excellence 3 posting at Genpact states compensation of $100,000 – $125,000 per year. Final pay may depend on location, experience, and interview evaluation on Genpact's official career site.

Where is the Director - Delivery Excellence 3 job at Genpact located?

Yes, this Director - Delivery Excellence 3 opening at Genpact is listed as Remote (US). Always check Genpact's application page for specific state eligibility or relocation policies.

How do I apply for the Director - Delivery Excellence 3 position at Genpact?

This listing links directly to Genpact's Workday application page. You can apply directly on Genpact's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.