Logicmonitor
Direct Greenhouse career site

Director, Design

Location
Austin, TX
Listed
Today

What You'll Do

LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.

Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!

  • We are looking for a Director, Design to build and scale a high-impact, product-embedded design organization that delivers exceptional user experiences for complex observability workflows.
  • This leader will elevate design as a strategic partner to Product and Engineering, ensuring UX is grounded in domain expertise, informed by customer insight, and measured by real outcomes.

Here's a closer look at this key role

  • Ensure UX decisions reflect real-world system complexity and user needs through a deep understanding of the monitoring/observability domain, product architecture, and customer workflows
  • Partner closely with Product and Engineering to ensure design integrates effectively into the product development lifecycle and deliver cohesive end-to-end experiences
  • Leverage modern tooling, including AI-assisted workflows, to accelerate design and exploration
  • Evolve and scale design processes to support efficient, high-quality product development
  • Establish and scale a research practice that informs product and design decisions through direct engagement with customers
  • Define and implement ways to measure UX effectiveness and use data and insights to continuously improve the user experience
  • Manage a team of designers that operate effectively in a complex product domain through a culture of ownership, learning, and continuous improvement
  • Strengthen collaboration across Design, Product, and Engineering by acting as a connector across functions to ensure alignment and shared success

What You'll Need

  • 10+ years proven experience leading design for complex B2B or enterprise software
  • Strong technical foundation with the ability to understand complex systems and workflows
  • Experience in monitoring, observability, or similarly complex enterprise/data-heavy domains preferred
  • Track record of influencing product direction through research and delivering impactful user experiences
  • Experience evolving teams and processes to meet growing product needs
  • Experience using data and metrics to evaluate and improve UX
  • Familiarity with AI-driven design tools and evolving workflows
  • Excellent communication and stakeholder management abilities
  • Comfortable engaging directly with customers and representing design
  • Ability to balance long-term vision with near-term delivery
  • Comfortable operating in evolving environments and driving clarity with a focus on outcomes and impact
  • Residents of California, click Here to view our California Applicant Privacy Notice.
  • Anticipated Application Close Date: 01 /18/27

About Us

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.

This role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.

To learn more about life at LogicMonitor, check out our Careers Page.

Read the original posting

From Logicmonitor's careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the Director, Design job at Logicmonitor located?

This Director, Design position at Logicmonitor is located in Austin, TX. Always check Logicmonitor's application page for specific state eligibility or relocation policies.

How do I apply for the Director, Design position at Logicmonitor?

This listing links directly to Logicmonitor's Greenhouse application page. You can apply directly on Logicmonitor's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.