Director, Events

About the role

The Health Management Academy (THMA) brings together health system leaders and innovators to collectively address the industry's biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.

The Health Management Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, THMA could be the right place for you!

Position Summary

The Events Director works directly with the Events team and Education Services to organize and coordinate THMA events. This role is also responsible for handling member relationships for assigned forums or special initiatives. Additionally, the Events Director is responsible for the organization and execution of their semi-annual membership events, both in person and virtual.

Primary Job Duties

• Create, plan and execute memorable member experiences for both virtual and in-person events
• Manage event details such as event timelines, official schedule, event specifications, audiovisual requirements, food and beverage, event registration, app development, staffing and hotel room block management
• Ensure Health System and Industry attendance goals are met to ensure member participation
• Build, track, manage and report monthly on event budgets and reconcile with the Finance Team
• Supervise, develop and train direct report(s) to ensure best practices, policies and excellent event execution is being delivered
• Cultivate and maintain effective vendor relationships to include negotiations, contracting, scheduling, onsite management, evaluation etc
• Draft, manage, and execute a 20-week work plan outlining all event deadlines and deliverables
• Create, compile, manage, and report meeting data weekly using Cvent or other software programs
• Create, compile, manage, and report meeting data using Cvent or other software programs
• Manage the mobile app including personalized event schedules, directories, and materials
• Document processes, make suggestions for improvement and drive change from feedback
• Proactively alert and communicate concerns and potential solutions to key stakeholders
• Deliver world class customer service to all members attending events
• Frequent travel to manage and execute events
• All other duties and special projects as needed

Minimum Qualifications

• Bachelor's degree required
• At least 5-7 years of corporate or association meeting planning experience
• Demonstrated ability to execute tasks with a high attention to detail
• Previous direct supervisory experience
• Experience managing event budgets is required
• Proficiency with MS Office: Outlook, Excel, Word and PowerPoint
• Previous experience with Cvent and Crowd Compass software is preferred
• CMP or other meeting/events certification preferred but not required

Interpersonal Skills & Attributes

• Leader who takes initiative, self-directed, and resourceful
• Member focused
• Strategic mindset
• Meeting & experience design
• Experienced risk manager
• Calm problem solver
• Extreme attention to detail
• Team approach to working with others, ability to perform a variety of duties within any work-day
• Process oriented with the ability to drive a project to completion
• Ability to collaborate and influence others at a senior level
• Excellent communication and client facing skills
• Excellent organizational skills

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is required talk and hear.
• Specific vision abilities required by the job include close vision, and distance vision, the ability to maintain a stationary position for an extended period.
• Ability to lift and move over 20 lbs.
• Ability to work 16+ hour days when managing meetings onsite.

Benefits and Compensation

THMA offers a comprehensive slate of benefits including health insurance, dental insurance, vision insurance, 401(k) matching, cell phone and commuter reimbursements, generous paid time off, and paid parental leave. We also offer non-monetary benefits designed to support team members fully including learning and development programs, coaching for working parents and caregivers, free therapy and professional coaching sessions, one-on-one financial coaching, and free legal support services.