Director, Global Planning and SIOP

Job Summary

Are you ready to shape reliable, compliant logistics for temperature-sensitive products and make a real impact across the supply chain?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Health & Biosciences: Channeling our passion for nature and bioscience into sustainable, life-enhancing technologies that power innovative solutions across healthcare, food, consumer and industrial markets.

The role is based in Melbourne, Australia (onsite role). Be part of a proactive, customer- focused and solution-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You'll Make a Difference

• Coordinate end-to-end logistics operations, including third-party logistics (3PL) warehouse management, import customs clearance and local delivery.
• Manage logistics for temperature-sensitive food products, including cold-chain and deep-freeze products, to maintain required storage and transport conditions throughout the distribution process.
• Process logistics transactions in SAP and prepare accurate customs-clearance documentation for timely submission to brokers.
• Monitor import customs declarations, resolve operational issues and escalate risks promptly when required.
• Manage logistics key performance indicators (KPIs), service performance and cost verification with third-party logistics providers to support on-time delivery at the right cost.
• Monitor warehouse and transport processes for efficiency, product integrity, traceability and compliance with applicable food-safety and quality requirements.
• Partner with Sales, Customer Service, Planning, Finance, Quality and external service providers to ensure smooth logistics execution.
• Lead logistics process and cost-optimization projects, and investigate customer complaints or temperature-excursion issues to implement effective corrective actions.

What Makes You the Right Fit

• Bachelor's degree in Logistics, Supply Chain, Business or a related field.
• Profound knowledge and experience in Logistics operation, over 5 years in logistics management and at least 5 years of import/export experience, local distribution, warehousing, etc
• Hands-on and good communication skills with proactive working attitude.
• Solid experience managing food cold-chain and deep-freeze logistics, including temperature-controlled storage and transportation requirements.
• Good communication and negotiation skill.
• High accountability and good team spirit.
• Logical and systemic thinking, project management skill.

How Would You Stand Out?

• Experience in a multinational food, ingredients, health, biosciences or chemical environment.
• Knowledge of food-safety or quality-management requirements relevant to cold-chain and frozen products.
• A collaborative, detail- oriented and continuous-improvement mindset.
• Experience in chemical industry MNC and SAP is preferred.

Why Choose Us?

• Professional onboarding process
• Multinational and supporting environment
• Training opportunities
• Learning and development programs from day one

Additional information

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status.

Visit IFF.com/careers/workplace-diversity-and-inclusion to