Director, Information Technology

Where You'll Drive Impact

IT Strategy & Leadership

• Develop and execute a scalable IT strategy aligned with Iterative Health's business and growth objectives.
• Establish IT roadmaps, priorities, standards, and operating processes across the organization.
• Serve as a strategic technology advisor to executive and functional leaders.
• Evaluate emerging technologies and identify opportunities to improve efficiency, scalability, and employee experience.
• Develop and manage the IT budget, vendors, contracts, and technology investments.
• Build and mature the IT function from an initial lean team into a scalable organization capable of supporting a rapidly growing, multi-site healthcare technology and services business.
• Lead, coach, and develop the Corporate IT team.
• Establish clear roles, responsibilities, service expectations, and performance metrics.

Infrastructure & IT Operations

• Oversee corporate IT infrastructure, networks, endpoints, applications, identity management, and collaboration tools.
• Ensure reliable, streamlined, secure, and scalable technology across corporate offices, remote employees, and clinical research sites while keeping costs efficient.
• Establish standards for device provisioning, lifecycle management, access management, and technical support.
• Build effective IT service management processes, including help desk, incident management, asset management, and service-level expectations.
• Establish the IT operating model, organizational structure, processes, policies, and service standards required to support the company's evolving technology needs.

Cybersecurity, Privacy & Compliance

• Oversee the company's cybersecurity program, and work with the internal team to set security strategy, policies, controls, risk management, monitoring, incident response, and employee security awareness.
• Oversee vulnerability management, endpoint protection, identity and access controls, and security awareness programs (IT and networking infrastructure initially, but may extend to cloud systems eventually).
• Coordinate incident response and business continuity planning for technology-related risks and lead information and security for the company.

Systems & Applications

• Partner with business leaders to assess, select, implement, and optimize enterprise applications and technology platforms.
• Establish governance around application ownership, integrations, data flows, and technology standards.
• Identify opportunities to consolidate systems, automate workflows, and improve data connectivity.
• Support technology integrations related to acquisitions, partnerships, and organizational growth.
• Establish governance for enterprise applications, including application ownership, administrative access, lifecycle management, integrations, licensing, renewals, security requirements, and data ownership.
• Establish standards for SSO, automated provisioning/deprovisioning, role-based access, and application access reviews.
• Identify and implement opportunities to automate employee lifecycle, access management, IT operations, and cross-functional administrative workflows.

Cross-Functional Partnership

• Partner with People and Finance on systems supporting employees, payroll, financial operations, and business administration.
• Partner with Clinical Operations and site leadership to support technology needs across the clinical research network.
• Establish a formal co-governance structure with Product & Engineering to ensure appropriate technology, security, and compliance controls are in place, with clear ownership, accountability, and separation of duties.
• Provide clear communication to employees and leadership regarding technology changes, risks, and priorities.
• Performs related duties as requested
• Partner with Security, Legal, Compliance, and Procurement to establish technology and security requirements for third-party vendors and participate in vendor risk assessments.

Technology Integration & Expansion

• Lead IT due diligence and technology integration for acquisitions, partnerships, new offices, and clinical research sites.
• Develop repeatable standards for onboarding acquired organizations, users, devices, applications, networks, and data.
• Identify technology risks, integration costs, system redundancies, and remediation requirements during due diligence.
• Develop transition plans for identity, endpoints, collaboration platforms, networking, SaaS applications, and security controls.

What You Bring

• 10+ years of progressive IT experience, including significant experience leading enterprise IT operations.
• Bachelor's degree in Information Technology, Computer Science, Business, or a related field preferred.
• Experience leading IT within a high-growth, healthcare, technology, life sciences, or similarly complex organization.
• Proven experience developing and executing an enterprise IT strategy and roadmap.
• Strong understanding of infrastructure, SaaS applications, networking, endpoint management, identity and access management, and cybersecurity.
• Experience managing IT budgets, vendors, technology implementations, and third-party service providers.
• Experience building and leading high-performing IT teams.
• Demonstrated ability to manage multiple priorities and translate business needs into practical technology solutions.
• Strong understanding of IT governance, security, privacy, compliance, and risk management.
• Experience supporting distributed or multi-site organizations preferred.
• Experience with M&A technology integration or organizational scaling strongly preferred.
• Excellent communication, stakeholder management, and problem-solving skills.
• A pragmatic, service-oriented leadership style with the ability to operate strategically while remaining close to execution.

How We Work

• Collaborative and low-ego team environment
• High ownership and accountability culture
• Fast-paced and highly iterative growth environment
• Open communication and continuous learning mindset
• Mission-driven organization focused on improving patient outcomes
• Comfortable navigating evolving business priorities and opportunities

Benefits That Support You

We believe great teams do their best work when they feel supported - professionally and personally.:

• Hybrid work environment with in-office collaboration two days per week in either our NYC, Boston and Southlake office
• Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered by Iterative Health
• Mental health and wellness support through Spring Health
• Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health
• Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years
• 401(k) program with a company match of up to 3% (up to $3,000 annually)
• Weekly in-office lunch benefit every Tuesday
• 100% company-paid short-term and long-term disability coverage
• Annual wellness and professional development stipend to support your health and growth
• And more!
• New York pay range $150,000—$200,000 USD

• At Iterative Health, we're actively working towards creating an environment that is representative of the diversity of patients our technology serves.
• We are focused on building an equitable and inclusive culture, and by extension, hiring process.
• If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact.