Director, Mail & Print Services
- Location
- United States
- Listed
- 5 days ago
About the role
- Director, Mail & Print Services
- Auxiliary and Support Services
- Georgia State University
The mission of Auxiliary and Support Services is to provide high-quality administrative and educational support services to the Georgia State University community and constituents, supporting the University’s mission of teaching, research, and public service, and positively impacting the quality of campus life through professionalism, excellence, and caring.
Georgia State University’s Department of
Auxiliary and Support Services is seeking to hire an experienced
Director, Mail and Print Services.
What Makes Gsu a Great Place?
Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
A knowledge-sharing organization that works collaboratively with diverse partners.
Professional development opportunities and mentorship.
A rapidly growing center within an academic setting.
What Will You Do
Provides strategic and operational leadership for Printing Services (PawPrints) and Mail Services. Ensures operational efficiency, service quality, and compliance with established procedures. Develops and maintains key relationships to support the expansion of PawPrints and affiliated operations, including PawPrints Promotions, while maintaining strict adherence to timelines, quality control, and systems & equipment efficiencies.
Develop and manage associated budgets. Maintain close relationship with Public Relations and Marketing Communications to ensure adherence to logo and licensing guidelines and to enhance fulfillment operations
Duties and Responsibilities Include
- Provides direct operational management to Mail Services operations including distribution and collection of USPS and interoffice mail, and over the counter sales and ensures accurate cash reconciliation, as well as opening/closing of assigned areas.
- Provides direct operational management to Print Services operations including distribution and collection of copy/print orders, over the counter sales and ensures accurate cash reconciliation, as well as opening/closing of assigned areas.
- Assists with marketing and oversees outcome assessments in assigned areas. Works within Campus Services team to update/maintain online ordering/processing software.
- Develops, plans, budgets, and maintains fiscal responsibility for successful operations of Mail and Print Services. Approves expenditures in areas of responsibility.
- Leads and directs management team in staffing and recruitment. Ensures HR compliance, and promotes continual training and improvement for all staff.
- Provides contract administration and/or operational supervision within assigned contracted services, as applicable. Coordinates contractor operations and serves as liaison between contractor and members of the University community.
- Ensures training and code compliance for areas of responsibility, in accordance with local, state, and federal training.
- Excellent customer service. In addition to "other duties as assigned", this position may be required to be cross trained for another position and/or responsibility in order to provide both backup for a department as well as to supplement resources needed during certain times of the year.
Please note that this position requires in-person attendance five (5) days per week
- .
- Georgia State University operates across multiple campus locations, including Atlanta, Alpharetta, Clarkston, Decatur, Dunwoody, and Newton.
- The selected candidate must be able to travel between these campus locations as needed to fulfill the responsibilities of the position.
Minimum Hiring Qualifications
Bachelor's degree and six years of supervisory/management experience, or a combination of education and related experience.
Preferred Hiring Qualifications
- 5 to 7 years of experience managing large-scale mail operations and a commercial print shop.
- 10+ years of supervisory experience.
- Experience with multi-location operations.
- Department: Auxiliary & Support Services
- Location: Atlanta Campus
- Shift: Monday - Friday
Salary
$79,400 - $103,200
Pay Grade
- 23
- FLSA Status: Exempt
- Job Type: Full Time (Benefits Eligible)
- Job Posting: 11/04/26, 3:38:01 PM
- Closing Date: 11/18/26, 8:59:00 PM
Special Instructions
To be fully considered for this position, all candidates at the time of submission must provide the following documents:
A complete and accurate GSU application
Resume
Finalist candidate will be required to provide three professional references
Georgia State University Values
Community
Fostering a distinctive shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place
Integrity
Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources, EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents
USG Core Value Statement
The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office.
Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect.
These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.
Equal opportunity and legal notices
This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties.
As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion the employee’s direct supervisor.
Georgia State University is an equal opportunity employer with regard to veterans and individuals with disabilities and prohibits discrimination on the basis of an individual’s race, color, religion, sex, national origin, age, disability,, genetic information, or protected veteran status.
Background Check
Successful candidate must be able to pass a comprehensive criminal background investigation and other background searches as applicable to the job such as credit check and Motor Vehicle Record.
Clery Disclosure of Campus Security Policy and Campus Crime
Georgia State University is committed to its students' and employees' safety and security.
It complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes on campus.
This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate University office.
Please note, Georgia State University’s career board updates daily and requisitions are subject to be removed without prior notice or before the posting expires.
Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status.
From Georgia State University's careers page, first listed on Rolev.ai on November 5, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Director, Mail & Print Services job at Georgia State University located?
This Director, Mail & Print Services position at Georgia State University is located in United States. Always check Georgia State University's application page for specific state eligibility or relocation policies.
How do I apply for the Director, Mail & Print Services position at Georgia State University?
This listing links directly to Georgia State University's application page. You can apply directly on Georgia State University's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.