Director - MDU Sales

About the role

As the Director of MDU Sales at Lumos, you'll play a key leadership role in expanding our fiber footprint and driving growth across the multifamily and HOA markets. You'll lead and develop a high-performing sales team, shape market strategies, and build valuable partnerships with property owners, developers, and management companies to bring Lumos' fiber services to more communities.

This is an opportunity to make a meaningful impact on a growing business, combining hands-on sales leadership with strategic thinking to strengthen our MDU presence, accelerate revenue growth, and help scale the organization as Lumos continues to expand.

What You'll Do

• Lead, coach, and develop a team of MDU Account Executives, driving accountability, collaboration, and consistent achievement of sales goals.
• Develop and execute MDU sales strategies that support revenue growth, market expansion, and long-term business objectives.
• Establish market and account priorities, ensuring the team focuses on high-value opportunities and maintains a healthy, predictable sales pipeline.
• Guide the team through complex MDU and HOA opportunities, including access, marketing, and bulk service agreements.
• Cultivate strategic relationships with property owners, developers, management companies, and HOA organizations to expand Lumos' presence and grow portfolio-level partnerships.
• Support high-value negotiations and serve as an escalation point for key accounts and strategic property relationships.
• Monitor sales performance, pipeline activity, and KPIs to identify opportunities to improve productivity, conversion rates, and overall team effectiveness.
• Partner across Marketing, Operations, Construction, Sales Engineering, Finance, and Legal to support successful property launches and remove barriers to growth.
• Help shape and scale the MDU sales organization by strengthening sales processes, developing talent, and identifying new opportunities for growth.

What You'll Bring

• 8+ years of MDU sales experience within the telecommunications industry, including at least 3 years in a sales leadership role.
• Proven success leading sales teams, exceeding revenue targets, and driving growth in a competitive environment.
• Strong understanding of MDU and HOA markets, including property ownership structures, bulk agreements, and the sales cycle.
• Experience developing sales strategies, managing pipelines, and forecasting performance across multiple markets.
• Strong consultative selling, negotiation, and relationship-building skills, with the ability to influence senior executives and key decision-makers.
• Demonstrated ability to coach, mentor, and develop sales professionals while building a high-performing, accountable team.
• Excellent communication, presentation, strategic planning, and problem-solving skills.
• Proficiency with CRM platforms such as Salesforce and experience using sales data to drive decisions.
• Ability to travel regionally for property visits, team development, and strategic meetings.

What Makes You a Great Fit

• Experience expanding MDU sales operations into new markets or scaling a growing sales organization.
• Established relationships with multifamily developers, property management companies, HOA organizations, or portfolio-level decision-makers.
• Experience negotiating complex bulk service agreements and developing long-term strategic partnerships.
• A hands-on, collaborative leadership style with the ability to balance long-term sales strategy with day-to-day execution.
• A proactive, solutions-oriented mindset and the ability to thrive in a fast-paced, evolving organization.

Physical Requirements

• Frequently operates a computer, phone, and standard office tools.
• Ability to travel to properties and regional offices as needed.
• Near-constant use of sight, speech, hearing, comprehension, and reasoning.
• Must be able to sit or remain in a stationary position for extended periods.

Benefits & Perks

Our commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.

We have

• Comprehensive health, dental, and vision coverage.
• Competitive compensation packages, including bonus options for eligible positions.
• Paid Time Off & Paid Holidays.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• 100% employer-paid life and disability insurance.
• Employee Assistance Program (EAP) with access to professional support for life's challenges.
• 401K plan w/ up to 5% employer contribution and a self-directed brokerage option.
• Wellness program offering education and cash incentives for gym attendance and nutrition programs.
• Employee referral bonuses.
• Discounts on Lumos Fiber Internet for employees who live in our service areas.
• Discounts on T-Mobile wireless service and select features for lines.

Applicant Eligibility Notice: Applicants must be at least eighteen (18) years of age at the time of application.