Director of Community Pharmacy - UHealth Tower - Full Time

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Core Job Summary

The Director of Community Pharmacy leads UHealth academic medical center community pharmacies. The director is accountable for strategy, operations, clinical services, regulatory compliance, people, and financial performance across all four locations. Reporting to pharmacy executive leadership, the director leads the Community Pharmacy Managers, standardizes practice across sites, grows prescription capture and services for UHealth patients, and partners with specialty pharmacy, 340B, medication access, ambulatory clinical pharmacy, and clinic leaders to integrate community pharmacy into UHealth care.

Core Job Functions

• Sets the strategy, annual goals, and growth plan for community pharmacies in alignment with UHealth pharmacy enterprise priorities.
• Leads, develops, and holds accountable the Community Pharmacy Managers at respective locations, and builds a strong pipeline of pharmacist and technician talent.
• Owns the division operating budget and P&L, including revenue, drug and labor expense, PBM reimbursement, and margin, and reports performance to executive leadership.
• Standardizes workflows, policies, staffing models, technology, and service standards across all four sites.
• Grows prescription capture from UHealth providers, discharges, and employees through access, delivery, refill synchronization, and service improvements, while respecting patient choice.
• Leads and expands meds-to-beds (bedside delivery of discharge prescriptions) and meds-to-chair (delivery to patients in infusion and treatment chairs, including at Sylvester) programs with nursing, case management, and clinic teams, tracking participation, capture, turnaround, and readmission outcomes.
• Expands pharmacist clinical services across sites, including immunizations, medication therapy management, adherence packaging, and collaborative practice and test-and-treat services where authorized.
• Partners with Sylvester leadership to support oncology patients, including oral oncolytic coordination with UHealth Specialty Pharmacy and hazardous drug handling in line with USP <800>.
• Ensures regulatory compliance across sites through each Pharmacist-in-Charge, including Florida Board of Pharmacy, DEA, controlled substance, and inspection readiness.
• Oversees 340B compliance and performance across division pharmacies in partnership with the 340B program team.
• Directs division KPIs and dashboards for volume, capture, turnaround time, patient experience, safety, and financial results, and leads improvement plans.
• Leads quality, patient safety, and patient experience programs, including event review and corrective action across sites.
• Advances the academic mission by supporting student and resident training, community pharmacy residency programs, and practice research.
• Leads site expansion, renovation, technology, and automation projects, including business cases and capital requests.

Additional information

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

Education

• Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy (BS Pharmacy) required. Master's degree in business administration, healthcare administration, or a related field preferred.

Certification and Licensing

• Active, unrestricted Florida pharmacist license in good standing required.
• 340B Certification required within 30 days of hire.
• Pharmacy or healthcare leadership certification (for example, FACHE) preferred.

Experience

Minimum of 5 years of pharmacy experience required, including pharmacy leadership experience with responsibility for multiple sites or a large operation. Academic medical center or health-system community pharmacy leadership experience preferred.

Knowledge, Skills and Abilities

• Expertise in multi-site community pharmacy operations, third-party reimbursement, and Florida and federal pharmacy law.
• Strong financial management skills, including P&L ownership, budgeting, PBM reimbursement, and business case development.
• Knowledge of the 340B Drug Pricing Program and health system pharmacy integration, including Epic, transitions of care, and specialty pharmacy.
• Proven ability to lead managers, build high-performing teams, and drive change across multiple sites.
• Ability to set strategy, use data and KPIs to drive results, and communicate with executive and physician leaders.
• Commitment to teaching, quality, and practice innovation in an academic medical center.
• Clear written and oral communication in English.

Additional information

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

Pay and benefits

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Job Status: Full time

Employee Type: Staff