Director of Contingent Workforce Programs

What You'll Do

• Program Strategy & Governance
• Own the contingent workforce program strategy, operating model, and roadmap; independently assess gaps, recommend solutions, and drive improvements.
• Establish policies, processes, decision rights, approval requirements, and service expectations with cross-functional partners.
• Lead program changes from planning through implementation, communications, training, and adoption.

Program Operations

• Oversee the engagement lifecycle, from intake and review through onboarding, extensions, and offboarding.
• Monitor service performance, resolve bottlenecks, and lead resolution of complex or sensitive issues.
• Address recurring problems and develop practical guidance that improves execution and the manager experience.
• Partner with business leaders and Finance on workforce needs, engagement options, and budget considerations.
• Serve as the program's subject-matter expert and coordinate classification reviews with Legal, PX, and Procurement.
• Align stakeholders, drive accountability, and present program performance, risks, and recommendations to leadership.

Vendors, Data, & Systems Management

• Own supplier relationships and performance, including scorecards, reviews, and corrective actions.
• Partner with business leaders and other stakeholders on supplier strategy, selection, contracts, rates, and cost optimization.
• Maintain program controls with Legal, PX, Procurement, and Security, ensuring required reviews, approvals, documentation, and exceptions are managed.
• Define metrics and reporting to monitor workforce population, spend, supplier performance, service levels, and risk.
• Use data to guide improvements and partner with vendors to strengthen workflows, data quality, and supporting systems.

Required Qualifications

• 12+ years of relevant experience in contingent workforce management, workforce programs, HR/PX operations, procurement, or supplier management, including direct ownership of a contingent workforce program.
• Demonstrated experience building, scaling, or transforming an enterprise contingent workforce program, with measurable improvements in operations, governance, supplier performance, or cost.
• Experience independently leading complex, cross-functional initiatives from problem definition through implementation and ongoing improvement.
• Strong working knowledge of agency worker, independent contractor, and SOW engagement models.
• Experience establishing program governance, processes, controls, service standards, and performance measures.
• Experience managing suppliers and resolving complex operational or stakeholder issues.
• Ability to analyze workforce, supplier, or spend data and turn findings into actionable recommendations.
• Strong communication and influencing skills, with the ability to advise leaders and drive accountability across teams.
• Ability to work independently with broad direction, navigate ambiguity, and balance strategic priorities with hands-on execution.

Preferred Qualifications

• Experience supporting contingent workforce programs across multiple countries or business units.
• Previous people-management or team-leadership experience.
• Experience with vendor management systems (VMS), managed service provider (MSP) models, and HR, procurement, or workforce analytics platforms.
• Experience with supplier negotiations, rate management, and workforce cost optimization.
• Experience in a high-growth, technical, engineering, aerospace, defense, or manufacturing environment.

Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity

Temporary employee offer package

Pay within range listed above + temporary benefits package (applicable after 60 days of employment)

Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.