Director of Contingent Workforce Programs
- Location
- Seattle, WA
- Listed
- 8 days ago
What You'll Do
P r o g r a m S t r a t e g y & G o v e r n a n c e
- O w n t h e c o n t i n g e n t w o r k f o r c e p r o g r a m s t r a t e g y, o p e r a t i n g m o d e l, a n d r o a d m a p; i n d e p e n d e n t l y a s s e s s g a p s, r e c o m m e n d s o l u t i o n s, a n d d r i v e i m p r o v e m e n t s.
- E s t a b l i s h p o l i c i e s, p r o c e s s e s, d e c i s i o n r i g h t s, a p p r o v a l r e q u i r e m e n t s, a n d s e r v i c e e x p e c t a t i o n s w i t h c r o s s - f u n c t i o n a l p a r t n e r s.
- L e a d p r o g r a m c h a n g e s f r o m p l a n n i n g t h r o u g h i m p l e m e n t a t i o n, c o m m u n i c a t i o n s, t r a i n i n g, a n d a d o p t i o n.
P r o g r a m O p e r a t i o n s
- O v e r s e e t h e e n g a g e m e n t l i f e c y c l e, f r o m i n t a k e a n d r e v i e w t h r o u g h o n b o a r d i n g, e x t e n s i o n s, a n d o f f b o a r d i n g.
- M o n i t o r s e r v i c e p e r f o r m a n c e, r e s o l v e b o t t l e n e c k s, a n d l e a d r e s o l u t i o n o f c o m p l e x o r s e n s i t i v e i s s u e s.
- A d d r e s s r e c u r r i n g p r o b l e m s a n d d e v e l o p p r a c t i c a l g u i d a n c e t h a t i m p r o v e s e x e c u t i o n a n d t h e m a n a g e r e x p e r i e n c e.
- P a r t n e r w i t h b u s i n e s s l e a d e r s a n d F i n a n c e o n w o r k f o r c e n e e d s, e n g a g e m e n t o p t i o n s, a n d b u d g e t c o n s i d e r a t i o n s.
- S e r v e a s t h e p r o g r a m ' s s u b j e c t - m a t t e r e x p e r t a n d c o o r d i n a t e c l a s s i f i c a t i o n r e v i e w s w i t h L e g a l, P X, a n d P r o c u r e m e n t.
- A l i g n s t a k e h o l d e r s, d r i v e a c c o u n t a b i l i t y, a n d p r e s e n t p r o g r a m p e r f o r m a n c e, r i s k s, a n d r e c o m m e n d a t i o n s t o l e a d e r s h i p.
V e n d o r s, D a t a, & S y s t e m s M a n a g e m e n t
- O w n s u p p l i e r r e l a t i o n s h i p s a n d p e r f o r m a n c e, i n c l u d i n g s c o r e c a r d s, r e v i e w s, a n d c o r r e c t i v e a c t i o n s.
- P a r t n e r w i t h b u s i n e s s l e a d e r s a n d o t h e r s t a k e h o l d e r s o n s u p p l i e r s t r a t e g y, s e l e c t i o n, c o n t r a c t s, r a t e s, a n d c o s t o p t i m i z a t i o n.
- M a i n t a i n p r o g r a m c o n t r o l s w i t h L e g a l, P X, P r o c u r e m e n t, a n d S e c u r i t y, e n s u r i n g r e q u i r e d r e v i e w s, a p p r o v a l s, d o c u m e n t a t i o n, a n d e x c e p t i o n s a r e m a n a g e d.
- D e f i n e m e t r i c s a n d r e p o r t i n g t o m o n i t o r w o r k f o r c e p o p u l a t i o n, s p e n d, s u p p l i e r p e r f o r m a n c e, s e r v i c e l e v e l s, a n d r i s k.
- U s e d a t a t o g u i d e i m p r o v e m e n t s a n d p a r t n e r w i t h v e n d o r s t o s t r e n g t h e n w o r k f l o w s, d a t a q u a l i t y, a n d s u p p o r t i n g s y s t e m s.
Required Qualifications
- 12 + y e a r s o f r e l e v a n t e x p e r i e n c e i n c o n t i n g e n t w o r k f o r c e m a n a g e m e n t, w o r k f o r c e p r o g r a m s, H R / P X o p e r a t i o n s, p r o c u r e m e n t, o r s u p p l i e r m a n a g e m e n t, i n c l u d i n g d i r e c t o w n e r s h i p o f a c o n t i n g e n t w o r k f o r c e p r o g r a m.
- D e m o n s t r a t e d e x p e r i e n c e b u i l d i n g, s c a l i n g, o r t r a n s f o r m i n g a n e n t e r p r i s e c o n t i n g e n t w o r k f o r c e p r o g r a m, w i t h m e a s u r a b l e i m p r o v e m e n t s i n o p e r a t i o n s, g o v e r n a n c e, s u p p l i e r p e r f o r m a n c e, o r c o s t.
- E x p e r i e n c e i n d e p e n d e n t l y l e a d i n g c o m p l e x, c r o s s - f u n c t i o n a l i n i t i a t i v e s f r o m p r o b l e m d e f i n i t i o n t h r o u g h i m p l e m e n t a t i o n a n d o n g o i n g i m p r o v e m e n t.
- S t r o n g w o r k i n g k n o w l e d g e o f a g e n c y w o r k e r, i n d e p e n d e n t c o n t r a c t o r, a n d S O W e n g a g e m e n t m o d e l s.
- E x p e r i e n c e e s t a b l i s h i n g p r o g r a m g o v e r n a n c e, p r o c e s s e s, c o n t r o l s, s e r v i c e s t a n d a r d s, a n d p e r f o r m a n c e m e a s u r e s.
- E x p e r i e n c e m a n a g i n g s u p p l i e r s a n d r e s o l v i n g c o m p l e x o p e r a t i o n a l o r s t a k e h o l d e r i s s u e s.
- A b i l i t y t o a n a l y z e w o r k f o r c e, s u p p l i e r, o r s p e n d d a t a a n d t u r n f i n d i n g s i n t o a c t i o n a b l e r e c o m m e n d a t i o n s.
- S t r o n g c o m m u n i c a t i o n a n d i n f l u e n c i n g s k i l l s, w i t h t h e a b i l i t y t o a d v i s e l e a d e r s a n d d r i v e a c c o u n t a b i l i t y a c r o s s t e a m s.
- A b i l i t y t o w o r k i n d e p e n d e n t l y w i t h b r o a d d i r e c t i o n, n a v i g a t e a m b i g u i t y, a n d b a l a n c e s t r a t e g i c p r i o r i t i e s w i t h h a n d s - o n e x e c u t i o n.
Preferred Qualifications
- E x p e r i e n c e s u p p o r t i n g c o n t i n g e n t w o r k f o r c e p r o g r a m s a c r o s s m u l t i p l e c o u n t r i e s o r b u s i n e s s u n i t s.
- P r e v i o u s p e o p l e - m a n a g e m e n t o r t e a m - l e a d e r s h i p e x p e r i e n c e.
- E x p e r i e n c e w i t h v e n d o r m a n a g e m e n t s y s t e m s (V M S), m a n a g e d s e r v i c e p r o v i d e r (M S P) m o d e l s, a n d H R, p r o c u r e m e n t, o r w o r k f o r c e a n a l y t i c s p l a t f o r m s.
- E x p e r i e n c e w i t h s u p p l i e r n e g o t i a t i o n s, r a t e m a n a g e m e n t, a n d w o r k f o r c e c o s t o p t i m i z a t i o n.
- E x p e r i e n c e i n a h i g h - g r o w t h, t e c h n i c a l, e n g i n e e r i n g, a e r o s p a c e, d e f e n s e, o r m a n u f a c t u r i n g e n v i r o n m e n t.
Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity
Temporary employee offer package
Pay within range listed above + temporary benefits package (applicable after 60 days of employment)
Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information.
About Shield AI
Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide.
ShieldAIisseekingaDirectorofContingentWorkforceProgramstoleadthestrategy,governance,operations,andcontinuousimprovementofourcontingentworkforceprogram,supportingagencyworkers,independentcontractors,andstatement-of-work(SOW)engagements.Inthisrole,youwillindependentlyassessbusinessneeds,establishprogrampriorities,recommenddecisions,anddriveexecutionacrossfunctions.Youwillbuildandimprovetheprocesses,controls,andpartnershipsthatenableaneffective,scalableprogram.Youwillpartnercloselywithbusinessleaders,PeopleExperience(PX),EORvendors,Legal,Finance,IT,andSecuritytostrengthenprogramperformance,managerisk,improvesupplieraccountability,anddeliveraconsistentstakeholderexperience.Thisisahands-onroleforsomeonewhocansetdirectionandfollowthroughontheoperationaldetailsthatmakeaprogramsuccessful.Therolemaysuperviseoneemployeeresponsibleforprogramcoordinationandadministration.
Equal opportunity and legal notices
Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
From Shield AI's careers page, first listed on Rolev.ai on November 2, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Director of Contingent Workforce Programs role at Shield AI, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
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Common questions
Where is the Director of Contingent Workforce Programs job at Shield AI located?
This Director of Contingent Workforce Programs position at Shield AI is located in Seattle, WA. Always check Shield AI's application page for specific state eligibility or relocation policies.
How do I apply for the Director of Contingent Workforce Programs position at Shield AI?
This listing links directly to Shield AI's Lever application page. You can apply directly on Shield AI's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.