Director of Operations

Denver or Longmont, Colorado | Hybrid

CO Pay: Salary range starts at $100,000 annually with flexibility based on experience. Additional compensation in the form of a bonus.

Build Better Connections. Improve the Customer Experience. Make an Impact.

At TricorBraun, we're looking for a Director of Operations who can bring people, processes, and teams together to make a meaningful impact on how we serve our customers.

This role will lead our Customer Service and Graphics teams while building stronger connections across Sales, Manufacturing, Supply Chain, and Operations. You'll have the opportunity to shape how work gets done, remove barriers between teams, develop talented people, and create processes that help us operate smarter and deliver an exceptional customer experience.

If you're a hands-on leader who enjoys solving complex problems, building strong teams, and turning ideas into practical improvements, this is an opportunity to make your mark.

What You'll Do

• Lead, coach, and develop Customer Service, Graphics, and operational teams.
• Connect Sales, Customer Service, Graphics, and Manufacturing, creating stronger processes and clearer handoffs.
• Improve the flow of work from customer requirements and artwork through order execution, production, and delivery.
• Partner with Sales to support customer commitments, forecasting, pricing, profitability, and execution.
• Identify opportunities to simplify processes, improve responsiveness, reduce rework, and create a better customer experience.
• Lead continuous improvement efforts across service, quality, productivity, and operational performance.
• Use financial and operational data to manage budgets, costs, profitability, and business performance.
• Partner across Supply Chain, Finance, Manufacturing, and other teams to solve challenges and support growth.
• Build a culture of accountability, collaboration, and continuous improvement.

What You'll Bring

• 10+ years of progressive operations or business management experience, including experience leading teams.
• Bachelor's degree or equivalent relevant experience.
• Experience bringing together customer-facing and operational or manufacturing teams.
• Strong business and financial acumen, including forecasting, budgeting, profitability, and process improvement.
• A track record of improving processes that cross multiple functions.
• A collaborative, hands-on leadership style with a passion for developing people and leading change.
• Experience in packaging, labels, print, graphics, artwork, or customized manufacturing is strongly preferred.
• Experience with Microsoft Dynamics 365, Epicor, or similar business systems is a plus.