Director of Operations

About the role

The Director of Operations will;

• Be required to deliver quality-focused results in operational excellence, building talented teams, P&L management, strategic planning and brand positioning.
• Be an effective analyst, problem-solver and excellent communicator, who thrives in a fast-paced environment.
• Strive to create a fun and enjoyable atmosphere for their guests and employees.
• Be a Leader, that is accountable and have an entrepreneurial spirit.
• Be fully responsible for coaching of all managers and team members in all departments and following job descriptions, processes, policies and procedures.
• Be accountable for all locations, ensuring all activities are aligned with sales, guest satisfaction and budget.
• Be responsible for monitoring weekly/period/annual goals for management and assuring their completion, while accomplishing his/her own goals.
• Show a commitment to follow all internal monetary control measures
• Show a commitment to follow all internal product control measures, including: food and liquor inventories, purchases and loss prevention measures
• Have a 100 % commitment to the cleanliness, sanitation and organization of all locations at all times
• Report to senior management on a weekly, bi-weekly and monthly basis
• Have the ability to invest time hiring, training and mentoring staff at new locations both at the corporate and the franchise level.
• Work along with senior executive management, legal/accounting staff, VP of Marketing and the director of restaurant excellence to ensure the desired company culture is achieved!

Qualifications & Requirements

The Director of Operations will;

• Have a closely related qualification. Bachelor's/Master's degree highly preferred, but not required
• Have a minimum 3/5 years experience working in a high volume bar/restaurant setting as a high performing General Manager and or Director/VP of operations.
• Have proven expertise in budgets, forecasting, marketing, promotions, interviewing, driving retention, sales building, developing talent and operational excellence
• Have a fully engaged, service minded attitude
• Be well accomplished in the use of computers (Excel, Windows, POS, etc.)
• Possess strong leadership abilities and time management expertise
• Have a proven ability to assess talent and develop managers. and ability to coach, teach and train others, and provide feedback.

Additional Information

• Salary based on experience and or aptitude.
• We offer a comprehensive benefits package to suitable candidates