Director of Referral Partnerships

Role

We’re hiring a Director of Referral Partnerships to build and scale the engine that drives patient growth at Alpaca Health.

This is a high-ownership role responsible for developing, managing, and expanding relationships with referral sources (pediatricians, schools, therapists, and community organizations). You’ll define the strategy, build the team, and create the systems that turn partnerships into consistent, high-quality patient flow.

You’ll sit at the intersection of growth, operations, and product-owning one of the most important levers in the business.

What You’ll Do

• Lead and develop a high-performing field team

Additional information

Manage a team of Regional Partnership Managers (who oversee Territory Partnership Managers); coach in the field, set clear targets, and build a culture of accountability and execution

• Recruit and build the broader org

Hire across functions needed to scale (field reps, RevOps, sales enablement); define roles, structure, and hiring plan

• Be in the field (ride-alongs)

Regularly join reps on visits to coach, understand what’s working, and stay close to the reality of partner relationships

• Design scalable systems

Turn relationship-driven sales into a repeatable engine with clear processes, pipelines, and operating rhythms

• Build playbooks that drive results

Create tactical, reusable playbooks (e.g., Autism Awareness Month campaigns, clinic drop-ins, school outreach) that reps can execute consistently

• Drive performance through metrics

Own pipeline, conversion, partner productivity, and team-level KPIs; identify gaps and continuously improve

• Ensure quality and consistency

Standardize how partnerships are built and maintained so outcomes don’t depend on individual style

• Collaborate cross-functionally

Partner with intake, ops, and product to ensure referrals convert and partners have a strong experience end-to-end

Health benefits

• Flexible PTO
• Dinner when working late