Director of Student Academic Advising

About the role

Serves as the Director of Student Advising. Provides leadership and has supervisory responsibility for the administration and the overall operation of the academic advising program. Oversees the operations, staff, and budget for the Office of Student Advising, is responsible for the continued maintenance and evaluation of advising related activities and materials.

Supervises all full-time advising staff members and student assistants working for the Office of Student Advising during academic year. Coordinates advising efforts with stakeholders within each college and across campus (including but not limited to Academic Support Services, Career Services, Accessibility

Services, Registrar's Office, and Academic Affairs) to provide the appropriate support for students.

The Director of Academic Advising provides leadership, strategic direction, and operational oversight for Florida Tech's centralized undergraduate academic advising program. Reporting to the Senior Associate Provost for Academic Affairs, the Director is responsible for developing and administering advising services that promote student success, retention, academic progress, and timely degree completion.

The Director supervises professional academic advisors, establishes advising policies and procedures, oversees assessment and continuous improvement efforts, and collaborates with academic and administrative units to enhance the student experience. The Director serves as a key member of institutional staff in supporting undergraduate student success initiatives and ensuring consistent, high-quality advising services across the university.

Responsibilities

• Provide strategic leadership and administrative oversight for Florida Tech's undergraduate academic advising program.
• Develop and implement advising strategies, policies, procedures, operational priorities, and performance goals that support student success, retention, progression, and degree completion.
• Direct advising operations, including staffing, budget administration, resource allocation, service delivery, and process improvement.
• Recruit, supervise, develop, and evaluate professional advising staff, establishing performance expectations and fostering a culture of accountability, collaboration, and continuous improvement.
• Build and maintain collaborative partnerships with academic colleges, faculty, Enrollment Management, Student Affairs, Institutional Research, and other campus units to support student success initiatives.
• Support the effective use of advising technologies, student information systems, and related processes to enhance advising operations and student engagement.
• Ensure compliance with university policies, academic regulations, FERPA, and applicable federal and state requirements.
• Represent academic advising on university committees and institutional initiatives related to student success.
• Participate in professional development activities and maintain knowledge of emerging trends and best practices in academic advising and student success.

Minimum Qualifications

• Master's degree from an accredited institution in Higher Education Administration, Student Affairs, Counseling, Education, or a related field.
• Five (5) years of progressively responsible experience in academic advising, student success, enrollment management, or a related area within higher education.
• Two (2) years of supervisory experience.
• Demonstrated experience leading programs, initiatives, or services designed to improve student success.
• Experience utilizing data and assessment results to support decision-making.
• Strong interpersonal, organizational, analytical, and communication skills.
• Ability to establish and maintain effective working relationships with students, faculty, staff, and administrators.

Preferred Qualifications

• Seven (7) or more years of progressively responsible experience in academic advising or student success leadership.
• Experience managing a centralized academic advising operation.
• Experience supervising professional academic advisors.
• Experience with Banner, Degree Works, Navigate, Argos, or other student information and advising systems commonly used in higher education.
• Knowledge of NACADA competencies and higher education best practices in academic advising.
• Experience developing retention, progression, and graduation initiatives.
• Proficiency with student information systems, advising technologies, and Microsoft Office applications.