Director of Talent Acquisition

About the Role

The Director of Talent Acquisition will lead the company's recruiting strategy, employer branding, and hiring operations across all business functions. This leader will partner closely with executive leadership to forecast workforce needs, attract top talent, optimize recruiting processes, and create an exceptional candidate experience.

The ideal candidate combines strategic vision with operational excellence, leveraging data, technology, and innovative sourcing strategies to build high-performing teams while preserving Comfrt's culture and values.

Key Responsibilities

Talent Acquisition Strategy

• Develop and execute a comprehensive talent acquisition strategy aligned with company growth objectives.
• Build scalable recruiting programs for corporate, retail, warehouse, customer experience, creative, marketing, technology, operations, and executive hiring.
• Create workforce planning strategies in partnership with business leaders.
• Establish annual hiring forecasts, recruiting budgets, and resource plans.

Leadership

• Build, mentor, and lead a high-performing recruiting team.
• Establish clear recruiting metrics, goals, and accountability.
• Coach hiring managers on interviewing best practices and effective talent selection.
• Foster a culture of collaboration, inclusion, and continuous improvement.

Recruiting Operations

• Optimize the end-to-end recruitment process for speed, quality, and candidate experience.
• Implement best practices for interview processes, assessments, and offer management.
• Oversee applicant tracking systems (ATS), recruiting technology, and automation tools.
• Ensure compliance with employment laws and hiring regulations.

Employer Brand

• Develop and elevate Comfrt's employer brand across digital channels.
• Partner with Marketing and Social teams to showcase company culture.
• Create recruiting campaigns that attract diverse, high-performing talent.
• Build relationships with universities, industry organizations, and professional communities.

Executive & Specialized Hiring

• Lead executive and leadership-level recruitment.
• Support confidential and strategic hiring initiatives.
• Develop succession planning and internal mobility strategies.

Data & Analytics

• Track and report recruiting KPIs including:
• Time-to-fill
• Time-to-hire
• Cost-per-hire
• Offer acceptance rate
• Source effectiveness
• Diversity metrics
• Candidate satisfaction
• Hiring manager satisfaction
• Quality of hire
• Use analytics to continuously improve recruiting performance and forecasting.

Qualifications/Requirement

• Bachelor's degree in Human Resources, Business, or related field.
• 8-12+ years of progressive talent acquisition experience.
• 5+ years leading recruiting teams.
• Experience supporting high-growth consumer, retail, apparel, fashion, or e-commerce organizations.
• Demonstrated success building recruiting functions from scale-up through rapid growth.
• Strong experience recruiting executive, technical, creative, and operational talent.
• Expertise with ATS platforms, recruiting CRM systems, and sourcing technologies.
• Strong analytical and project management skills.
• Excellent executive presence and communication skills.