Director of Therapy Services - Van Buren

About the role

Do you have a heart and passion for leadership? Pediatrics Plus is a specialized pediatric healthcare provider. We are committed to helping children succeed in all stages of life through evidence-based therapy and education, diagnostic services, state of the art facilities, specialized equipment, family support, and community investment. We are currently looking for qualified individuals to fill the position of Director of Therapy Services!

What we offer

• Competitive Pay
• Bonus Program
• Paid Time Off
• Medical, Dental, & Vision Insurance
• Retirement Plan with Company Matching
• Company Discounts & Incentives
• Company-Provided Paid Training & Professional Development
• Continuing Education Opportunities
• State of the Art Facilities & Technology

What you will do

The Director of Therapy Services is responsible for providing strategic leadership to therapy, building Pediatrics Plus culture, and ensuring excellence in service. A Director of Therapy Services will assist in building the team and site cohesion, understanding and being proactive with the needs of therapists in alignment with the company.

• Understand and actively lead the company mission through daily interaction with the Pediatrics Plus team, clients, and parents.
• Lead and model treatment, evaluation and recommendations per child according to standards of excellence.
• Lead and hold team members accountable for Pediatrics Plus Therapist Supplement and Therapist Operational Manual, outside regulatory boards, licensing, and funding source requirements.
• Display ability to initiate active problem solving and follow through to continually improve the services, environment, culture, and mission of Pediatrics Plus.
• Connect and communicate with caregivers and families to hear feedback and concerns. Elevate to Senior Director when concerns are not able to be resolved.
• Greet team members as they arrive as well as end of day face-to-face check-in.
• Complete daily leadership walk actively identifying and resolving concerns in safety, site needs, and organization.
• Participate in daily huddle with leadership team to determine priorities and updates based on time of day.
• Effectively communicate with team members through digital messaging, over phone, and in person.
• Collaborate with Senior Director for caseload management and overall efficiency of all programs at site.
• Monitor and manage therapist nontreatment time for coverage of caseload(s).
• Conduct one-on-one meetings and performance reviews with team members as set by leadership.
• Gather information required during inquiry when receiving complaints or concerns. Elevate complaints and concerns appropriately.
• Collaborate with Senior Director for coaching and disciplinary action as needed.
• Collaborate with Senior Director to determine hiring needs and within interview process to hire team members in alignment with the culture, mission, and core values of Pediatrics Plus.
• Onboard new team members to include pre-employment communication, first day onboarding, and development of onboarding plan through first 90 days. This includes training plans and support through 30/60/90-day reviews.
• Engage and contribute to strategic and streamline planning for the therapy team during collaborative meetings.
• Identify areas of growth for the team and individual team members for development and implementation of in-services, mentoring plans, and continuing education to address these areas.
• Plan and execute x-periods and quarterly meetings for therapy teams.
• Review daily evaluation reports, providing feedback and corrections to therapists.
• Review outsourced evaluation reports to determine if reports meet funding source requirements.
• Answer therapists' questions regarding treatment, evaluation protocol, Pediatrics Plus policies and procedures.
• Coordinate and prioritize needs of team for therapy supplies, therapy equipment, and evaluation protocols/kits.
• Assist with the student program and its coordination, as needed.
• Attend and is an active participant in weekly site leadership meetings.
• Participate in one-on-one meetings with leader.
• Maintain quality assurance measures as provided by Pediatrics Plus administration.
• Problem solve needs and strengths of the site and discerns specific information to be communicated to leader in a timely and professional manner.
• Active in reviewing metrics for therapy team, determining active solutions to meet metrics as well as site therapy efficiency.
• Actively leads in culture and team building events and company initiatives.
• Assist with recruitment and/or marketing events as needed and/or requested.

What you have

• Ability to read, analyze, and interpret general business data, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and policy procedure manuals.
• Ability to effectively present information and respond to questions from groups of executives, managers, physicians, clients, customers, field clinicians, and the public.
• Must be able to work with children birth to age 21 and families who are at risk.
• Knowledge of various funding source guidelines.
• Strong organizational skills with attention to detail and accuracy.
• Ability to handle multiple tasks in a very busy environment.
• Basic computer skills which include a working knowledge of database, word processing, spreadsheet, and internet software.
• Ability to function independently in all aspects, including project identification, evaluation, contract negotiations, and coordination with management and internal departments.
• Ability to represent the company in a confident, persuasive, and positive manner.
• Excellent interpersonal, verbal, and written communication skills with the ability to communicate effectively and professionally with a wide variety of people.
• Ability to work under stress and respond quickly in emergency situations.
• In-depth knowledge of operational, clinical and referral development systems.
• Ability to work effectively within a complex matrix organization.
• Reports for work dressed appropriately and complies with company policies regarding the dress code.
• Ability to maintain regular and punctual attendance.
• Ability to complete tasks in a timely manner.
• Travel may be required.

Minimum Qualifications

• Bachelor's Degree from an accredited university.
• Master's Degree in a therapy field, preferred.
• Current license and certification for therapy/ABA related field.
• Minimum of three (3) years broad clinical experience, preferred.

Physical Demands

While performing the duties of this job, the employee is frequently required to accurately communicate information and ideas so others will understand through sight and hearing. The employee is regularly required to move including walking, running, jumping, and sitting. The employee is regularly required to use hands and fingers to handle, lift, reach, and feel.

• The employee is frequently required to stand and stoop, twist, bend, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include near and distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.