Director, Operational Excellence and Innovation
- Location
- Exton, PA
- Listed
- Today
About Citadel Credit Union
Citadel Credit Union is seeking a visionary leader to serve as Director of Operational Excellence & Innovation. This role will drive process improvement within the Experience & Retail team and will focus on enhancing current business processes within the team.
This position will also focus on integrating new technologies within the organization, such as blockchain (DLT), smart contracts, and artificial intelligence into member and employee experience to drive efficiency, automation and service improvements. The Director will lead, collaborate, and influence the business to modernize workflows, automate processes, and position Citadel as a technology leader in retail financial services.
From Citadel Credit Union's careers page, first listed on Rolev.ai on November 13, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Director, Operational Excellence and Innovation job at Citadel Credit Union located?
This Director, Operational Excellence and Innovation position at Citadel Credit Union is located in Exton, PA. Always check Citadel Credit Union's application page for specific state eligibility or relocation policies.
How do I apply for the Director, Operational Excellence and Innovation position at Citadel Credit Union?
This listing links directly to Citadel Credit Union's application page. You can apply directly on Citadel Credit Union's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.