Director, Operations
- Location
- United States · On-site
- Job type
- Full-time
- Level
- Director
- Experience
- 7+ years
- Education
- Bachelor's degree
- Listed
- 21 days ago
Skills & highlights for this role
- P&L management
- business case development
- account planning
- healthcare operations
- executive stakeholder management
Also useful
- MBA
About the role
About Us - Backed by Sycamore Partners, Shields Health Solutions is the leading specialty pharmacy platform partnering with health systems to build and scale integrated pharmacy programs. By embedding clinical teams and leveraging a data-driven model, Shields helps providers expand access to complex therapies, improve patient outcomes, and unlock meaningful new revenue streams. With a national footprint spanning 80+ health systems and 1,000+ care sites, Shields operates at the center of care delivery-bringing a patient-first, operator-led approach to one of healthcare's fastest-growing segments.
About the Role - We're seeking a high-impact Director of Operations to lead and scale specialty pharmacy programs within leading health system partners. This is a P&L-owning, operator role at the intersection of healthcare delivery, strategy, and growth-ideal for candidates with consulting, private equity, or investment banking backgrounds who want to drive tangible outcomes.
You will serve as the strategic and operational leader across partner sites-owning performance, developing growth initiatives, and ensuring best-in-class patient care across complex clinical environments.
What You'll Own
- Full P&L ownership across assigned health system partnerships
- Lead day-to-day operations, including oversight of in-clinic pharmacy liaison teams across multiple specialties (e.g., oncology, rheumatology, transplant)
- Drive strategic growth initiatives-identify opportunities, build business cases, and execute in partnership with health system leadership
- Act as a trusted advisor to hospital executives, influencing decisions at the VP level and above
- Ensure delivery of exceptional patient outcomes, access, and satisfaction across the specialty pharmacy continuum
- Build and execute account plans to expand and optimize partner performance
- Lead cross-functional collaboration across clinical, pharmacy, and corporate teams to improve workflows and outcomes
How You'll Lead
- Manage, coach, and develop high-performing, multidisciplinary teams
- Create a culture of ownership, accountability, and patient-first thinking
- Translate data into action-identify trends, solve problems, and continuously improve operations
- Deliver clear, executive-level updates and insights to senior leadership
What We're Looking For
- 7+ years of experience, ideally in consulting, private equity, investment banking, or healthcare operations
- Bachelor's Degree (MBA or other advanced degree preferred)
- Proven ability to own outcomes in complex, fast-paced environments
- Strong track record of leading teams and driving performance against financial and operational KPIs
- Highly analytical and data-driven, with experience building business cases and influencing senior stakeholders
- Entrepreneurial mindset-comfortable rolling up your sleeves and executing
- Excellent communication skills, with experience presenting to executive audiences
Additional information
California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.
By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.
Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email.
Equal opportunity and legal notices
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
From Shields Health Solutions's careers page, first listed on Rolev.ai on October 20, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Director, Operations job at Shields Health Solutions located?
This Director, Operations position at Shields Health Solutions is located in United States (On-site). Always check Shields Health Solutions's application page for specific state eligibility or relocation policies.
What qualifications are required for Director, Operations at Shields Health Solutions?
For the Director, Operations role, Shields Health Solutions highlights 7+ years of relevant experience; a bachelor's degree; experience with P&L management, business case development, account planning, healthcare operations, executive stakeholder management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Director, Operations position at Shields Health Solutions?
This listing links directly to Shields Health Solutions's Greenhouse application page. You can apply directly on Shields Health Solutions's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.