Director, Patient Intelligence Strategy & Governance

Job Description Summary

#LI-Remote

This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require travel per the manager's discretion.

The US Insights & Analytics (I&A) organization engineers the optimal decision environment for the US business by orchestrating, integrating, and synthesizing insights and analytics across therapeutic areas, functions, and the enterprise. Enterprise I&A drives enterprise decision envi-ronments through integrated executive analytics and portfolio insights that enable the organiza-tion to prioritize investments, track performance, and shape strategic direction.

The Director, Patient Intelligence Strategy & Governance leads the strategy, governance, stand-ardization, and evolution of enterprise patient intelligence capabilities that enable customer, pa-tient, portfolio, field, and business decision making. Partner closely with Strategy, Platforms & Technology (SPT) Data Strategy to define patient intelligence requirements, business rules, standards, and data needs that support scalable analytics, data products, and decision-support capabilities.

The Director serve as the business owner for patient intelligence frameworks, patient analytics standards, business rules, governance processes, and reusable enterprise assets that improve consistency, accelerate decision making, and enable deeper understanding of patient needs, care pathways, opportunities, and outcomes.

Key Responsibilities

• The Director serves as the enterprise business owner for patient intelligence frameworks, standards, and governance.
• This role is accountable for defining how patient intelligence is structured, governed, standardized, and adopted across the organization. The role establishes common business definitions, decision frameworks, business rules, methodologies, and requirements that enable consistent, trusted, and reusable patient insights across brands, therapeutic areas, and enterprise decision processes.
• This role owns patient intelligence strategy, standards, business rules, patient intelligence frameworks, patient KPIs, governance processes, business requirements, and enterprise patient intelligence assets.
• The role is accountable for defining what patient intelligence capabilities are needed, how they are governed, how success is measured, and how they support enterprise decision making. The role does not own data architecture, master data management, data engineering, platform delivery, or technical data strategy, which remain the responsibility of Strategy, Platforms & Technology (SPT).
• The Director serves as the primary business partner guiding patient intelligence requirements, prioritization, governance, adoption, and value realization.
• The role operates within a globally integrated capability model and shares responsibility with HYD counterparts for advancing patient intelligence capabilities through common standards, coordinated roadmaps, reusable solutions, and seamless execution across geographies.

Essential Requirements

• Minimum 8+ years of experience in patient analytics, healthcare analytics, commercial analytics, data strategy, insights, or related disciplines.
• Bachelor's degree required. Advanced degree in Public Health, Epidemiology, Healthcare Analytics, Data Science, Life Sciences, Business, or a related field preferred.
• Experience translating business objectives into scalable analytics, data, and technology capabilities.
• Experience establishing governance frameworks, standards, business rules, or measurement methodologies.
• Strong track record partnering with business, analytics, data, and technology organizations, leading cross-functional initiatives within complex matrix organizations.
• Experience supporting patient, customer, market, or healthcare-related decision making.
• Experience managing capability roadmaps, backlogs, prioritization processes, or agile delivery partnerships.

Desirable Requirements

• Experience within pharmaceutical, biotechnology, healthcare, or life sciences organizations.
• Experience working with patient claims, specialty pharmacy, longitudinal patient, EMR/EHR, or healthcare data assets, patient journey, care pathway, patient identification, or precision health initiatives.
• Experience partnering with enterprise data strategy, master data, or governance organizations.

Novartis Compensation Summary

The salary for this position is expected to range between $185,500 and $344,500 per year.

The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

Skills Desired

Brand Analysis, Brand Awareness, Change Agility, Commercial Excellence, Cross-Functional Collaboration, Customer Engagement, Customer Experience (CX), Customer Insights, Data Strategies, Digital Marketing, Go-to-Market Strategies, Healthcare Policies, Healthcare Trends, Influencing Skills, Inspirational Leadership, Marketing Strategies, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management, Thought Leadership, Trend Analysis