Director, Performance Analytics & Global Field Readiness

About the role

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

What You’ll Be Doing & Why It Matters

• Strategic Functional Leadership: Translate the Performance Analytics strategy into a prioritized, fiscal-year roadmap, and build and run the function as a Center of Excellence (CoE) for data-driven decision-making.
• Unified Measurement Framework: Lead the implementation, adoption, and ongoing governance of a single, globally recognized framework to measure enablement effectiveness, in partnership with Enablement Strategy leadership who set the overall direction.
• AI-Enabled Measurement: Run pilots of AI-driven assessments and agentic interactions to validate seller skills and behaviors, and turn the learnings into repeatable measurement practices.
• Delivery of Strategic Initiatives: Own the build, launch, and iteration of the ‘AE Readiness Index’ across the Operating Units (OUs), providing a 360-degree view of seller preparedness and reporting progress and risks to senior leadership.
• Operational Decision Intelligence: Embed success metrics into the enablement operating model so planning and execution cycles are informed by predictive insights.
• Stakeholder Management: Partner with data, technology, and business user teams to deliver the development roadmap, and launch and iterate AI-powered measurement solutions.

Core Responsibilities & Scope

• Measure What Matters: Deliver a holistic view of readiness that encompasses skills, performance, and impact, ensuring actionable insights for both sellers and senior leaders.
• Drive Alignment: Lead the working cadence of a cross-functional community of practice across Sales Strategy, Technology, and Enablement so the performance roadmap stays aligned with enterprise goals and escalate cross-team trade-offs to senior leadership.
• Lead the Team: Build, coach, and develop a team of analytics and measurement professionals, setting clear priorities and quality standards for their work.

Minimum Requirements

• Experience: 10+ years in business or technology consulting with a proven track record of delivering large-scale performance and analytics initiatives.
• Mindset: A decisive, action-oriented leader with the intellectual curiosity to continuously evolve the performance and analytics function.
• Data Fluency & Analytical Interpretation: Advanced proficiency in leveraging industry-standard analytical tools (e.g., SQL, Tableau, Power BI) to manipulate large datasets.
• Strategic Communication: Proven ability to translate complex analytical models into clear narratives and “Executive Packs” for senior stakeholders.
• Influence & Stakeholder Management: Strong ability to influence resources without direct reporting lines and navigate a complex global organization.

Unleash Your Potential

• When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best
• , and our AI agents accelerate your impact so you can do your best

• .
• Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
• Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Pay and benefits

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $164,000 - $261,500 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $196,800 - $285,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.