Director, Product Ownership

About the role

We create possibilities that move life and commerce forward

Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you've come to the right place.

As a Director, Product Ownership, you will serve as a strategic product leader within Manhattan Associates' R&D organization. You will drive the vision, innovation, and roadmap for key enterprise supply chain applications, such as Transportation Management, Transportation Modeling and Transportation Procurement.

Bridging the gap between high-level business strategy and technical execution, you will lead the definition of product features, business architecture, and user experience. Acting as a primary authority on product capabilities, you will guide cross-functional teams of software engineers, quality assurance engineers, and UX designers to deliver scalable, customer-centric solutions.

What You Will Own

• Product Strategy & Roadmap: Drive product innovation for multiple platform solutions, aligning feature development with overarching business goals, customer needs, and market trends.
• Requirement Definition & Backlog Management: Develop detailed business requirements, translating complex use cases into actionable Epics and user stories. Define clear problem statements, target personas, performance expectations, and data volume constraints.
• Cross-Functional Leadership: Partner closely with Software Engineering, Architecture, and UX Design teams. Drive consistency across UX/UI elements, including data types, accessibility, error messaging, and overall workflow design.
• Stakeholder Collaboration: Facilitate sprint demos, gather actionable feedback from senior leadership, and engage directly with clients during testing and implementation phases (e.g., resolving gap lists, validating orchestrations) to ensure optimal processes.
• (Not All Director Roles) Team Development & Mentorship: Build, coach, and manage a high-performing team of Principal and Senior Product Owners, fostering a culture of strategic thinking, strong business acumen, and continuous improvement.
• Product Evangelism: Develop product matrices, documentation, and agent demo scripts for marketing, customer enablement, and industry analyst evaluations (e.g., Gartner MQ submissions).

What You Will Need

• Experience: 7+ years of experience in product management, business analysis, software design, or supply chain software implementation. Deep domain expertise in areas such as Transportation Management, Supply Chain, and Logistics.
• (Not All Director Roles) Leadership Skills: Proven ability to manage and mentor cross-functional teams, driving results through communication, influence, and collaboration.
• Technical & Business Acumen: Strong understanding of software design frameworks, cloud platforms, and modern architectural concepts (e.g., Composite APIs).
• Strategic Thinking: Expert ability to identify core problems, troubleshoot complex situations, and design innovative business architectures for new release features.
• Communication: Excellent client relationship skills with the ability to articulate complex concepts to both technical teams and non-technical stakeholders, including executive leadership.
• Education: Bachelor's degree in Business, Computer Science, Supply Chain Management, Engineering, or a related field (Master's degree preferred).

Committed to diversity and inclusion

• At Manhattan, it's about more than just the work.
• From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here.
• Our team members' backgrounds, experiences and perspectives add to us as a whole and make us unique.