Director, Project Management

Specific responsibilities related to project management include

• Demonstrates a proven track record of excellent program management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
• Driving all phases of project management to include feasibility, definition, planning, prioritization, implementation and close out of projects
• Effectively applying project management methodology and standards, and ensuring project documents are complete and up to date
• Displaying cross-functional teamwork, communication, negotiation and leading across all levels
• Partnering cross-functionally with key stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery
• Working with cross functional teams and influencing others to work toward common goal, regardless of resource and time constraints
• Creating transparency and fostering relationships to adjacent teams

General Responsibilities

• Proven ability to build a team strategy and effectively develop and lead a team of associates in pursuit of top performance
• Understanding of financial systems and technology processes
• Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment
• High degree of organizational skills and ability to manage multiple, competing priorities simultaneously; prioritizes based on impact and makes difficult tradeoffs to meet deadlines
• Effective communicator – ability to create clarity amongst diverse groups from team members to stakeholders
• Demonstrated analytical and quantitative skills – ability to establish metrics and utilize data to measure operational efficiency, team health, and partnership effectiveness
• Asks the tough questions and challenges the status quo

Basic Qualifications

• Bachelor’s Degree
• At least 9 years of process, project, or program management experience
• At least 7 years of people management experience

Preferred Qualifications

• Masters in Business Administration
• 10+ years of process, project, or program management experience
• 3+ years of operations experience
• 8+ years of people management experience
• 2+ years of learning & development experience
• PMP, Lean, Agile or Six Sigma certification

Additional information

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

San Francisco, CA: $224,800 - $256,500 for Director, Project Management

Pay and benefits

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the

Capital One Careers website

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).