Fmr
Direct Workday career site

Director, Retail Leadership Communications

Pay
$103,000 – $211,000 per year
Location
200 Seaport Blvd, Boston MA
Listed
3 days ago

About the role

Fidelity will not provide immigration sponsorship for this position.

The Role

The Director, Fidelity Retail Communications will work directly with the Vice President, Fidelity Retail Communications to set communications strategies and messaging, as well as lead, design, and execute impactful communications programs that support key leaders in the Fidelity Brokerage and Fidelity Wealth businesses. These communications will not only reach key stakeholders in these two retail businesses, but associates, leaders, and other business partners across the firm.

As a trusted consultant to executives with deep expertise in communications strategy and content, this role will guide members of the Brokerage and Wealth senior leadership team - toward best practices in executive communications, associate engagement, and change management. Will work closely with key business partners (e.g., HR, Strategy and Finance, Meetings and Events, Change Management, etc.) to be successful in role.

The Expertise and Skills You Bring

  • Bachelor's degree
  • 8-10 plus years of relevant experience as a communications professional
  • Deep expertise across executive, internal, and external communications
  • Financial services background preferred
  • Strong business acumen and a strategic mindset, able to understand a business' multi-year plan, financial drivers, and align and prioritize high-impact communications around this for a diverse set of audiences
  • Excellent program management and planning skills, with p roven ability to lead multiple components of multi-faceted communications and change management programs
  • Strong content strategist with exceptional storytelling skills across various media/channels (e.g., events, blogs, videos, presentations, talking points, and emails), with the ability to take complex technology concepts and distill them into compelling content that resonates with key stakeholders
  • Collaborative and relationship-oriented, with the ability to think and work successfully across the firm
  • Innovative thinker, with a desire to continuously learn and take creativity to the next level
  • Independent and consultative - able to provide strategic recommendations across all levels of an organization, with a particular skill in consulting with senior leaders
  • Ability to coach other members of the team, helping them grow their skills across executive, internal, and external communications
  • Focused on quality but can balance pace over perfection
  • Demonstrates impact of the communications the team delivers

The Team

The Retail Communications team is part of the Fidelity Leadership Communications organization within Fidelity Communications. Working closely with the most senior leaders within Fidelity' retail business, we develop communications programs that inspire the thousands of associates to help more people - whether they are client-facing or creating and marketing the products, solutions or capabilities that we offer. As part of the larger Communications team, we are able to connect our work to larger enterprise efforts that reach a range of internal and external audiences.

Fidelity's Onsite Working Model

  • Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles.
  • Currently, some roles and locations require 100% onsite presence, while others require less.
  • Onsite expectations are likely to evolve as the rollout continues.
  • This transition does not apply to fully remote roles.

Pay and benefits

The base salary range for this position is $103,000-211,000 USD per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Certifications

Category: Communication

Read the original posting

From Fmr's careers page, first listed on Rolev.ai on November 6, 2026. Rolev.ai is not the employer.

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Common questions

What is the salary for the Director, Retail Leadership Communications role at Fmr?

The Director, Retail Leadership Communications posting at Fmr states compensation of $103,000 – $211,000 per year. Final pay may depend on location, experience, and interview evaluation on Fmr's official career site.

Where is the Director, Retail Leadership Communications job at Fmr located?

This Director, Retail Leadership Communications position at Fmr is located in 200 Seaport Blvd, Boston MA. Always check Fmr's application page for specific state eligibility or relocation policies.

How do I apply for the Director, Retail Leadership Communications position at Fmr?

This listing links directly to Fmr's Workday application page. You can apply directly on Fmr's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.