Director, Solutions Delivery & Operations
- Location
- Remote (US)
- Listed
- Today
About the role
Together we change lives.
Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.
No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You'll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first - so your impact really will change lives.
Our Director, Solutions Delivery & Operations is accountable for
- Developing and implementing strategic operational plans to enhance service delivery efficiency and effectiveness
- Overseeing the daily operations of the service delivery function and ensuring alignment with organizational goals and objectives
- Leading cross-functional teams to drive continuous improvement initiatives and process optimization
- Managing and allocating resources to support operational activities and ensure budgetary constraints are met
- Collaborating with senior leadership to make data-driven decisions that affect service delivery outcomes
- Monitoring key performance indicators (KPIs) and metrics to assess operational performance and identify areas for improvement
- Fostering a culture of excellence by setting high standards for service delivery and quality assurance
- Developing and maintaining relationships with key stakeholders, including clients, partners, and internal teams
- Ensuring compliance with regulatory requirements and industry standards in all operational activities
- Driving innovation and adaptability in service delivery to meet evolving market demands and customer needs
Essential Skills, Knowledge, and Experience
- At least 10 years in a people manager role that provides leadership to people managers and/or professional staff, is accountable for the performance and results of multiple related teams, and develops departmental plans, including business and organizational priorities, with decisions guided by resource availability and organizational objectives
- Proficiency in Enterprise Resource Planning (ERP) systems, such as SAP or Oracle, for strategic planning and operational management
- Advanced knowledge of data analytics tools (e.g., Tableau, Power BI) to support data-driven decision-making and performance optimization
- Expertise in project management methodologies (e.g., Agile, Lean Six Sigma) to lead cross-functional teams and streamline operations
- Strong understanding of supply chain management principles and logistics to develop and implement efficient operational strategies
- Experience with Business Process Management (BPM) software to design and optimize workflows and processes
The annual base pay for this position is listed below. Final compensation will be based on experience and may vary by geographic location.
$120,075.00 - $160,100.00
Total compensation package including benefits as applicable to the position - understanding that each person has unique professional and personal needs focused on your total well-being. Explore our range of benefits at: Kelly Services | People Regular Staff
Equal opportunity and legal notices
Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.
From Sevenstep's careers page, first listed on Rolev.ai on November 14, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Director, Solutions Delivery & Operations role at Sevenstep, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
Where is the Director, Solutions Delivery & Operations job at Sevenstep located?
Yes, this Director, Solutions Delivery & Operations opening at Sevenstep is listed as Remote (US). Always check Sevenstep's application page for specific state eligibility or relocation policies.
How do I apply for the Director, Solutions Delivery & Operations position at Sevenstep?
This listing links directly to Sevenstep's Workday application page. You can apply directly on Sevenstep's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.