Director, Solutions Engineering

About the role

The Director of Solutions Engineering leads technical sales execution across multiple sales domains, ensuring effective coverage, consistent field practices, and alignment with regional growth priorities.

The role partners with Regional Vice Presidents (RVPs) and sales leaders to drive sales, turn company strategy into territory plans, allocate resources, strengthen pipeline quality, and improve customer outcomes. The Director develops a high-performing team, reinforces technical and architectural standards, and improves field processes to increase efficiency and support rapid scale. They also lead technical engagement for strategic regional opportunities and escalations.

By maintaining current portfolio expertise and monitoring customer, competitive, and market trends, the Director provides practical field insights to senior leadership and cross-functional teams. These insights help improve enablement, regional execution, and sales effectiveness.

Key Responsibilities and Essential Job Functions

• Partnering with business leaders, develop and lead the Solutions Engineers assigned to your charter, ensuring execution is aligned with the overall Solutions Engineering process.
• Implement solutions engineering operating standards within assigned domains consistent with company direction and sales priorities.
• Accountable for defined Solutions Engineering performance, customer outcomes, impact on pipeline quality, and technical sales effectiveness.
• Establish regional priorities, workforce plans, resource allocation strategies, and operating objectives.
• Recruit, develop, coach, and retain a high-performing team of Solution Engineers, establishing clear expectations, operating rhythms, and performance standards consistent with the broader Solutions Engineering organization.
• Participate in annual planning and strategic goal setting for the Solutions Engineering function.
• Apply and reinforce established discovery, qualification, solution design, architecture, proposal, and engagement standards while promoting cross-territory collaboration, approved solution patterns, and consistent customer experiences.
• Lead technical engagement for strategic regional accounts, complex opportunities, partner pursuits, and customer escalations, engaging senior Solutions Engineering leadership when enterprise direction or exception approval is required.
• Maintain current expertise across Flexential's portfolio, adjacent technologies, partner capabilities, and relevant solution architectures, and deliver field enablement using established company messaging, guidance, and methods.
• Represent Flexential at selected industry and market events, build productive relationships with customers, partners, peers, and industry contacts, and monitor customer priorities, competitor activity, technology trends, regulatory developments, and regional demand signals.
• Provide structured field intelligence and recommendations to senior Solutions Engineering leadership, appropriate Sales, Product, Marketing, and partner stakeholders, and execute approved changes within assigned domains.
• Track and report established operating metrics, identify process bottlenecks, and help shape and implement improvements to workflows, tools, handoffs, and operating practices that improve effectiveness, reduce friction, and enable rapid scale.
• Perform other duties as required and assigned.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience preferred.
• 10+ years of relevant technology, solution engineering, technical sales, or customer-facing architecture experience, including leadership responsibility.
• Demonstrated success leading Solution Engineering teams across multiple markets or territories and partnering effectively with regional sales executives.
• Proven ability to prioritize resources and maintain consistent execution across multiple RVP territories within an established organizational strategy and operating model.
• Strong business acumen with the ability to connect technical solutions to customer outcomes, territory execution, pipeline development, and regional revenue growth.
• Broad experience across multiple technology environments and the ability to maintain working expertise in Flexential's portfolio and approved solution approaches.
• Demonstrated industry involvement and the ability to represent Flexential credibly with customers, partners, professional associations, and regional market communities.
• Ability to interpret relevant market, customer, competitor, technology, and regulatory signals and communicate practical field insights and recommendations to senior leadership.
• Excellent communication, presentation, writing, coaching, and stakeholder-management skills, including effective engagement with customer executives and regional sales leadership.
• Demonstrated ability to identify operational inefficiencies, improve repeatable processes, and implement practical changes that support rapid growth and scale.
• Demonstrated urgency, sound judgment, accountability, collaboration, and a positive, solutions-oriented approach.
• Ability and willingness to travel up to 25% throughout assigned territories and to relevant customer, partner, and industry events.
• Other training and experience may be substituted for the job requirements at the discretion of the manager.

Base Pay Range

The annual salary range offered for this position is estimated to be $170,000 - $185,000. However, the actual pay range depends on each candidate's experience, location, and qualifications.

Variable Pay

This role is eligible for commission. The expected annual commission target is $65,000 based on achievement of targets and other performance indicators.

Work Location

This position follows Flexential's workplace guidelines. Employees who reside within 30 miles of an a corporate office or data center are generally expected to work onsite two days per week (Tuesday & Wednesday). Employees who reside more than 30 miles away or have a commute exceeding one hour, may be considered for remote work, subject to business needs and manager approval. In addition, we are open to considering fully remote candidates who do not reside near a Flexential corporate office or data center.

Not Meeting Every Requirement?

• Not meeting every single requirement?
• No problem!
• We are looking for candidates who possess unique skills that set them apart from the rest.
• If you're enthusiastic about this role and believe you have the skills and abilities that would make you successful, don't hesitate to apply today!

At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we've outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren't explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn't hesitate to apply if you don't meet every requirement.

• We're enthusiastic about assembling a diverse team of individuals who bring various talents to the table.
• Your unique perspective and abilities may be just what we need to drive innovation and success.
• If you believe you have what it takes to thrive in our environment, we encourage you to apply.

Benefits of working at Flexential

• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Paid Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program

Benefits are subject to change at the Company's discretion.

Work Location Eligibility

At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.

Employees hired into Atlanta-area positions may be required to work onsite at least 30 hours per week, depending on business needs, role requirements, and assigned work location. Onsite expectations will be discussed during the hiring process.

Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.