Director, Student Aid Operations
- Pay
- $95,000 – $125,000 per year
- Location
- Boston, MA · On-site
- Job type
- Full-time
- Level
- Director
- Experience
- 5+ years
- Education
- Bachelor's degree
- Listed
- 30 days ago
Skills & highlights for this role
- PowerFAIDS
- federal financial aid regulations
- FISAP reporting
- Uniform Guidance audit
Also useful
- Salesforce
- Workday integration
Stated benefits & perks
- Health
- Dental
- Pto
- Tuition
About the role
Under the direct supervision of the AVP, Student Financial Services, the Director of Student Aid Operations leads the SFS Operations team and oversees all operational, data, and technical processes. Sitting at the vital intersection of financial aid administration and systems engineering, you will optimize software tools, lead packaging automation, drive federal compliance, and ensure dependable aid delivery across all learning environments. At Berklee, your work directly supports the next generation of creative leaders.
Key Responsibilities
System Management & Automation: PowerFAIDS Leadership: Oversee and improve automation, financial aid notifications, and awarding workflows in PowerFAIDS to ensure students receive timely aid packages well before billing deadlines. Also oversees systems integrations between Salesforce and Workday to PowerFAIDS.
Technology Optimization: Continuously evaluate SFS technology needs, assess business process requirements, and implement system upgrades to maximize automation and communication flows. Data Integrity & Reporting: Direct records management, data security, and QA initiatives. Oversee required state, federal, and institutional reports (e.g., FISAP, ACTS, CDS).
Financial Stewardship & Compliance: Fund Monitoring & Drawdowns: Monitor federal and state aid expenditures, track federal matching requirements, and partner with Finance to execute regular drawdown schedules. Audit Leadership: Serve as the primary institutional contact for the annual Uniform Guidance Audit, as well as federal and state regulatory reviews.
Regulatory Interpretation and Compliance: Monitor changing federal and state regulations, translating updates into operational policies and keeping SFS staff fully trained. Team Leadership & Cross-Functional Collaboration: Team Oversight: Lead, mentor, and evaluate the SFS Operations unit in a high-volume, dynamic environment.
Campus Partnerships: Work closely with the One Stop, Student Success Advising, Finance, and Student Accounts to eliminate financial barriers and deliver seamless student service.
What You'll Bring
Education: Bachelor's degree required. Experience: 5-7 years of progressive financial aid experience with proven managerial leadership in a fast-paced higher education environment. Systems Expertise: Deep technical expertise in student information systems, specifically PowerFAIDS, alongside a strong mastery of federal financial aid processing systems.
Compliance & Audit Knowledge: Comprehensive understanding of federal and state financial aid regulations, audit procedures, and reporting mandates (FISAP, CDS). Core Competencies: Outstanding analytical, organizational, and communication skills, with a collaborative mindset and an ability to think holistically about process optimization. Why Choose Berklee?
Operational Impact: Innovate and streamline systems that eliminate financial barriers for artists worldwide. Cultural Access: Enjoy nightly, unrivaled access to world-class music, theater, and dance performances across our campus venues. Total Rewards: Exceptional health and dental packages, a 403(b) retirement system with matching contributions, generous PTO, tuition assistance, and a paid winter break to rest and recharge.
- Hiring Range: $95,000 to $125,000; salary dependent on experience and education.
- Please visit the Total Rewards page to learn more about our benefits.
- This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
- Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve.
Our goal is to make lasting change through our actions.
Equal opportunity and legal notices
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.
Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations.
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at or call. *Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.* Employee Type: Staff
From Berklee's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
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Common questions
What is the salary for the Director, Student Aid Operations role at Berklee?
The Director, Student Aid Operations posting at Berklee states compensation of $95,000 – $125,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Berklee's official career site.
Where is the Director, Student Aid Operations job at Berklee located?
This Director, Student Aid Operations position at Berklee is located in Boston, MA (On-site). Always check Berklee's application page for specific state eligibility or relocation policies.
What qualifications are required for Director, Student Aid Operations at Berklee?
For the Director, Student Aid Operations role, Berklee highlights 5+ years of relevant experience; a bachelor's degree; experience with PowerFAIDS, federal financial aid regulations, FISAP reporting, Uniform Guidance audit. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Director, Student Aid Operations position at Berklee?
This listing links directly to Berklee's Workday application page. You can apply directly on Berklee's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.