Director, Trust & Safety
- Pay
- $195,200 – $256,200 per year
- Location
- San Francisco, CA · On-site
- Job type
- Full-time
- Level
- Director
- Experience
- 8+ years
- Listed
- 23 days ago
Skills & highlights for this role
- enforcement operations
- trust and safety policy
- model-assisted enforcement
- human-in-the-loop design
- audit accountability
Also useful
- DSA compliance
- music rights enforcement
Stated benefits & perks
- Medical
- Dental
- Vision
- 401k
The Role
You will lead Trust & Safety at Suno. Directly leading enforcement operations and policy, you will also partner with PM, Eng, and Legal to scale detection and remediation of violative content, fraud, bots, and identity issues, while also navigating music rights and our regulatory obligations.
Generation volume grows faster than any human review model can, so we focus on building enforcement systems that scale with the platform, hold it to a high degree of accuracy, and know exactly what decisions costs. You will report to the Head of Operations and partner regularly with Comms, Product, Engineering, ML, and Legal.
What You'll Do
- Build and lead the T&S team, including enforcement operations, policy, vendor programs, quality management, and training.
- Own enforcement economics end-to-end: cost per decision, precision and recall tradeoffs at volume, automation rate targets, queue design, and the vendor versus in-house mix.
- Govern AI-assisted decisioning: model-assisted enforcement pipelines, human-in-the-loop thresholds, appeals architecture, and audit accountability for automated actions.
- Own the BPO relationship and every Trust & Safety vendor partnership: selection, contract negotiation support, capacity strategy, quality accountability, and the decision of what stays outsourced versus moves in-house
- Run the operational layer of music rights enforcement: rights-matching abuse patterns, impersonation and copyright workflows, in close partnership with Legal.
- Partner with Legal to translate regulatory regimes (DSA, OSA and emerging AI-content rules) into tooling, process and measurable operational readiness.
- Represent Trust & Safety to executive leadership with clear metrics and honest tradeoffs.
What You'll Bring
- 8+ years in trust & safety, integrity, or content operations, including 4+ years leading teams through significant scale inflections.
- Demonstrated ownership of enforcement metrics at a UGC or generative AI platform: automation rate, decision accuracy, cost per action, appeal overturn rate.
- Experience building or governing model-assisted enforcement with human-in-the-loop design and audit accountability.
- A track record of moving Product, Engineering, Legal, and Policy without direct authority.
Nice to Have
- Music, media or IP-adjacent platform experience and fluency in rights-matching abuse patterns.
- Direct exposure to DSA, OSA or emerging AI-content regulatory regimes as operational requirements.
Compensation and Benefits
The annual salary range for this role is $195,200 - $256,200 + target equity + benefits (including medical, dental, vision, and 401k)
About Suno
We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfillment of making music. Music is for everyone: Our users include everyone from grandmothers creating songs for their loved ones, to Grammy winners using Suno Studio, our power tool, to make the most popular hits in the world.
Building the future of entertainment requires ambition. The pace is fast, the problems are hard, and the work demands ownership and intensity. For the right people, it’s incredibly rewarding: a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible.
Suno is the fastest growing consumer entertainment company and the leader in AI music. We are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA).
Equal opportunity and legal notices
Suno is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances.
We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the Massachusetts Fair Chance in Employment Act, NYC Fair Chance Act, LA City Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
From Suno's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Director, Trust & Safety role at Suno?
The Director, Trust & Safety posting at Suno states compensation of $195,200 – $256,200 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Suno's official career site.
Where is the Director, Trust & Safety job at Suno located?
This Director, Trust & Safety position at Suno is located in San Francisco, CA (On-site). Always check Suno's application page for specific state eligibility or relocation policies.
What qualifications are required for Director, Trust & Safety at Suno?
For the Director, Trust & Safety role, Suno highlights 8+ years of relevant experience; experience with enforcement operations, trust and safety policy, model-assisted enforcement, human-in-the-loop design, audit accountability. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Director, Trust & Safety position at Suno?
This listing links directly to Suno's Ashby application page. You can apply directly on Suno's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.