Dispatcher - AGH - Full Time
- Location
- Pittsburgh PA, 15212, 320 E N Ave.
- Listed
- 3 days ago
General Overview
Communicates and assists in the coordination and delivery of patient transportation, environmental services, facilities and any other additional support needed by the hospital; maintains records of all incoming calls.
Essential Responsibilities
- Dispatches support services personnel for appropriate department requests. Ensures resolution for the customer's request and, when necessary, notifies supervision of potential problems. (20%)
- Performs accurate telephone procedures and proper interactions with all customers while delivering customer service at all times. (20%)
- Monitors all systems in order to reach five minute response time; ensuring that tasks are given out in appropriate order so that patients and/or customers receive priority services. (20%)
- Enters data, using various systems, to communicate information to necessary personnel. (20%)
- Adheres to the policies, procedures, rules and regulations of the hospital as well as regulatory agencies. (10%)
- Uses proper body mechanics. (10%)
- Performs other duties as assigned or required.
Qualifications
Minimum
- Proficiency in the utilization of computer software.
- High degree of problem solving and decision making tools
- Strong organizational skills needed to maintain working relationships with both internal and external departments & customers at all levels
- Ability to maintain the highest measure of confidentiality
- Accurately performs accounting skills when dealing with money required
California Consumer Privacy Act Employees, Contractors, and Applicants Notice
Company
Allegheny Health Network
Equal opportunity and legal notices
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
From Highmark Health's careers page, first listed on Rolev.ai on November 7, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Dispatcher - AGH - Full Time job at Highmark Health located?
This Dispatcher - AGH - Full Time position at Highmark Health is located in Pittsburgh PA, 15212, 320 E N Ave.. Always check Highmark Health's application page for specific state eligibility or relocation policies.
How do I apply for the Dispatcher - AGH - Full Time position at Highmark Health?
This listing links directly to Highmark Health's Workday application page. You can apply directly on Highmark Health's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.