Dispatcher

Job Summary

Assure all routes are filled and provide timely instructions and responses to requests for information throughout the day from both drivers and customers.

Major Responsibilities

• Provides customer support by responding to questions and concerns regarding deliveries including no shows, cancellations and scheduled deliveries. Respond to customer inquiries and needs in a timely manner.
• Use computer system to retrieve schedule and asset information. Use reference material to quickly and accurately determine the best method to assign driver resources and routes striving for maximum efficiency and utilization while reducing mileage when possible.
• Update, prepare, and dispense the daily route schedule. Monitor and document route manifests and deliveries throughout the day adjusting for changes as needed. Make and schedule appointments with customers that require delivery appointments. Route drivers according to their skill set and available DOT mandated Hours of Service regulations.
• Complete a variety of daily reports and clerical duties. Ensure correct departments have all necessary paperwork for on time delivery departure.

Minimum Job Requirements

Education

• High school diploma

Certification / Licensure

• None

Work Experience

• 2 years experience with handling inbound/outbound call taking, scheduling and/or administrative work.

Knowledge / Skills / Abilities

• None

Preferred Job Requirements

Education

• None

Certification / Licensure

• None

Work Experience

• None

Knowledge / Skills / Abilities

• None

Additional information

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position

$19.00 - $27.50 Hourly

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Pay and benefits

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.