Dispatcher
- Location
- Fishers, IN
- Listed
- Today
About the role
The Smart Care Dispatcher routes Service Technicians to service calls servicing the commercial kitchen equipment environment in a manner that maximizes efficiency and productivity while exceeding customer expectations. This position is the primary point of contact for a group of Service Technicians within a geographic market or territory.
9am-6pm Shift Monday-Friday in the Office
Main Responsibilities
- Effectively route technicians to service calls, maximizing efficiency and productivity using dispatch management tools in a manner that exceeds customer expectations and/or service level agreements
- Serve as the primary point of contact for technicians within a geographic market or territory
- Facilitate technician performance to maximize productivity and profitability through effective call clustering and routing to control cost, enhance efficiency, and meet commitments
Basic Qualifications
- High school diploma or equivalent
- 3+ years' experience in dispatch, customer service, and/or restaurant management
- Intermediate experience in Microsoft Office / Windows-based environment
Preferred Qualifications
- Ability to learn unique and proprietary software
- Excellent verbal and written communication skills
- Previous SAP experience
About Smart Care
Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.
Equal opportunity and legal notices
Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at.
From Smart Care's careers page, first listed on Rolev.ai on November 15, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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More at Smart Care
All Smart Care jobsCommon questions
Where is the Dispatcher job at Smart Care located?
This Dispatcher position at Smart Care is located in Fishers, IN. Always check Smart Care's application page for specific state eligibility or relocation policies.
How do I apply for the Dispatcher position at Smart Care?
This listing links directly to Smart Care's Workday application page. You can apply directly on Smart Care's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.