Dispatcher- Service Team (Lowell Office- Multiple Shifts available)
- Location
- Lowell, AR · On-site
- Job type
- Full-time
- Level
- Mid-level
- Education
- High school diploma or equivalent
- Listed
- 15 days ago
Skills & highlights for this role
- High school diploma or equivalent
- Telephone communication with technicians and peers
- Proficiency with email, spreadsheets, and Microsoft Office databases
- Excellent customer relationship and communication skills
- Strong attention to detail, organization, and follow-up
- Outstanding time management
- Ability to prioritize and task switch efficiently
- Typing speed of at least 40 WPM
Also useful
- College education or degree
- Industry experience with large single-site operations in the electrical field
- Network troubleshooting
- Cat-5 cabling and fiber knowledge
- Willingness to learn new skills
- Self-motivated, reliable, and able to work independently
About the role
Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!
Wachter is currently accepting applications for a Dispatcher with industry experience with large single-site operations in the electrical field to work in our Lowell, AR office. Ideal candidates should have the willingness to learn new skills. This position dispatches service tickets and provides administrative and operational support.
We seek self-motivated and reliable candidates, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees.
PLEASE NOTE THIS POSITION IS AT OUR LOWELL, AR OFFICE.
Benefits Package: Company Paid!
- Medical, Dental, Prescription & Vision Benefits
- Life, AD&D, and LTD insurance
- Paid Vacation and Holidays
- MD Live & TriaHealth
- Company-Matched 401(k) and IRA Retirement Savings.
Shifts Available
- SUN-WED 2P-12A
- SUN-WED 9:30P-7:30AM
- TUES- SAT 1PM-10PM
- WED-SUN 9:30PM- 7:30AM
Requirements
- High school Diploma or equivalent required.
- College Education or degree highly desirable.
- Talking on the phone with peers and technicians.
- Highly proficient with the use of computers, including email, spreadsheets, and database Microsoft Office programs.
- Excellent customer relationship and communication skills; verbal and written.
- Strong attention to detail, and organizational and follow-up skills.
- Outstanding time management skills.
- Ability to prioritize and task switch efficiently.
- Must type at least 40 WPM.
- Network troubleshooting, Cat-5 Cabling/Fiber knowledge a plus.
Responsibilities
- Maintaining an updated, organized, and fast-paced schedule.
- Confidently be able to call technicians and dispatch them on jobs.
- Track COI's.
- Manage deliverables for completed jobs.
- Creation of BIS's for billing.
- Perform any other duties not specifically stated herein, but which your supervisor may assign.
- Adhere to all required project safety requirements.
- Dispatch service tickets to available technicians Nationwide.
- Provide any necessary documentation for service tickets.
- Assist the Project Manager with daily operational tasks.
- Provide administrative and logistical project support.
- Create and maintains project files.
- Assist in project scheduling and billing.
- Maintain the company's high standard of quality and professionalism with regard to workmanship, customer relations, coworkers, behavior, and appearance.
About
Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves commercial and industrial clients with the right technologies needed to keep them successful.
We design, install, and maintain the technologies that keep businesses operating efficiently. Our team of dedicated electricians, engineers, and technicians provides electrical, data, security, communications, and automation services to clients in numerous industries.
Follow us on Facebook, Instagram, Twitter, and LinkedIn.
Equal opportunity and legal notices
We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
From Wachter, Inc.'s careers page, first listed on Rolev.ai on October 26, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Dispatcher- Service Team (Lowell Office- Multiple Shifts available) job at Wachter, Inc. located?
This Dispatcher- Service Team (Lowell Office- Multiple Shifts available) position at Wachter, Inc. is located in Lowell, AR (On-site). Always check Wachter, Inc.'s application page for specific state eligibility or relocation policies.
What qualifications are required for Dispatcher- Service Team (Lowell Office- Multiple Shifts available) at Wachter, Inc.?
For the Dispatcher- Service Team (Lowell Office- Multiple Shifts available) role, Wachter, Inc. highlights a high school diploma or equivalent; experience with High school diploma or equivalent, Telephone communication with technicians and peers, Proficiency with email, spreadsheets, and Microsoft Office databases, Excellent customer relationship and communication skills, Strong attention to detail, organization, and follow-up, Outstanding time management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Dispatcher- Service Team (Lowell Office- Multiple Shifts available) position at Wachter, Inc.?
This listing links directly to Wachter, Inc.'s Lever application page. You can apply directly on Wachter, Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.