Disposition Coordinator- Emergency Psychiatry Service

About the role

• Disposition Coordinator - Emergency Psychiatry Service
• Disposition Coordinator in Springfield, MA | Baystate Health Careers
• Department: Emergency Psychiatry Service
• Location: Baystate Medical Center, Springfield, Massachusetts
• Job Type: Full-time
• Shift: Nights
• Make an Impact with Baystate Health

Baystate Health is seeking a Disposition Coordinator to join our Emergency Psychiatry Service at Baystate Medical Center in Springfield, Massachusetts. This role is an integral part of the behavioral health team, working collaboratively with Behavioral Health Crisis Clinicians, Emergency Department (ED) nursing staff, and providers to coordinate appropriate care transitions and connect patients with behavioral health and substance use disorder (SUD) services.

The Disposition Coordinator plays an important role in helping patients access the appropriate level of care while supporting timely, safe, and effective transitions from the Emergency Department. This position offers the opportunity to make a meaningful impact on the behavioral health needs of our community by connecting patients and families with inpatient, outpatient, and community-based resources.

The Disposition Coordinator Will

• Initiate and coordinate post-disposition activities for behavioral health patients in the Emergency Department, following plans established by crisis clinicians and providers.
• Manage and maintain the integrity of the inpatient psychiatric bed search process, identifying available placements and facilitating access to appropriate services.
• Collect, obtain, communicate, and document collateral information and system resources necessary to support patient referrals and care transitions.
• Provide patients and families with information, resources, and referrals for behavioral health, substance use disorder, and other community-based services.
• Collaborate with ED nursing, psychiatry, providers, law enforcement, state agencies, schools, residential treatment facilities, hospitals, primary care clinicians, and community health centers to coordinate care.
• Navigate behavioral health insurance carriers, coverage requirements, and authorization processes to support access to appropriate services.
• Coordinate transportation for patients discharged or diverted from the Emergency Department, maintain access to 24/7 capacity information for outpatient and diversionary levels of care, and provide statistical and quality data as requested.

Schedule Details

• Job Type: Full-Time
• Shift: Nights
• Hours: 40 hours per week, 8-hour shifts
• Weekend Requirement: Rotating Weekends
• Other Scheduling Requirements: Rotating Holidays

Benefits That Support You

At Baystate Health, you get the best of both worlds: the resources, stability, and career opportunities of a large integrated healthcare system with the supportive culture of a community-focused organization.

Depending on eligibility, benefits may include

• Competitive Pay & Benefits: Medical, dental, and vision coverage, including local Health New England plans.
• Tuition & Training: Tuition assistance, CEUs, and professional development opportunities.
• Career Growth: Clinical advancement, leadership development, and internal career opportunities.
• Regional Opportunities: Career options across Baystate Health hospitals, practices, and services throughout western Massachusetts.
• Sign-On Bonuses: If applicable, Sign-On bonuses are paid to external hires only and are not applicable to internal or company transfers, unless otherwise specified. Former employees are eligible after one-year post-separation from Baystate Health
• Retirement: Retirement savings and employer match.
• Paid Time Off: Generous PTO for eligible employees.

Required Skills

• Bachelor's Degree

Preferred Qualifications & Skills

• Experience with inpatient psychiatric bed searches
• Ability to work independently

• Start Your Career at Baystate Health
• You Belong at Baystate.
• Education: Bachelors Degree (Required)

Pay and benefits

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

Minimum - Midpoint - Maximum $25.26 - $29.03 - $34.33