Distribution Business Development Engineer

About the role

The Distribution Business Development Engineer is responsible for growing the DIA (Distribution) channel business in the assigned district for a key account while providing technical and commercial support to customers, distributors, and sales teams. Responsibilities include identifying growth opportunities, recommending solutions, resolving technical issues, delivering training, and supporting customer relationships to drive revenue and market share growth.

Responsibilities include but not limited to the following

• Work with distribution partners to provide product recommendations based on customer applications, service requirements, and technical specifications.
• Collaborate with field sales representatives to ensure accurate and timely product selection. delivery.
• Assist customers and channel partners with troubleshooting technical issues and diagnosing product failures.
• Work closely with internal engineering teams to conduct root cause analysis and develop corrective actions.
• Provide remote and on-site technical support for product installations, commissioning, and maintenance.
• Develop and deliver training programs for customers, channel partners, and internal sales teams.
• Provide technical assistance to internal office operations, including order processing, customer inquiries, and documentation.
• Collaborate with internal engineering and drafting teams to ensure accurate and timely drawing submissions.
• Provide application and technical support to assigned sales representatives.
• Responsibilities include working closely with regional engineering.

Qualifications & Requirements

• High school diploma required.
• Bachelor's degree in mechanical engineering preferred.
• Minimum 5 years' experience with mechanical seals, rotating equipment and basic engineering principles.
• Knowledge of, work order variances, QAD, MFG-PRO, SAP, or equivalent.
• Experience closing deals using value added recommendations.
• Moderate level of understanding of the financial aspects of a manufacturing operation.
• Capable of handling multiple priorities simultaneously in a high-stress environment.
• Effective training, leadership, facilitation, influencing, negotiating, and interpersonal skills.
• Effective written and verbal business communications.
• Ability to complete tasks in a timely and efficient manner.
• Experience working in a diverse environment with a global company is a plus.
• Ability to travel 50% of the time in Southeast United States including overnight travel.

Job grade and compensation will be determined based on qualifications and relevant experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.

We believe that different perspectives and backgrounds are what make a company flourish. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website (Careers - Smiths Group plc)