Distribution Manager (1st Shift)

About the role

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• Distribution Manager (1st Shift)
• Location: Plainfield, IN, US
• Requisition ID: 10540

Salary Range

$110,000 - $130,000 per year

Schedule: Monday - Friday, 5:45am - 2:15pm

Day 1 benefits

• Annual bonus
• Clean, modern facility
• Career growth opportunities

We offer an outstanding benefits package, including

• Comprehensive medical, dental, and vision insurance effective on Day 1
• Generous paid time off, including vacation, sick leave, and holidays
• Annual bonus program for all employees
• 401(k) plan with company matching

Tuition reimbursement, Employee Assistance Program, and much more!

Distribution Manager – Key Responsibilities

Distribution Center Operations

• Lead all warehouse functions—including shipping, receiving, inventory control, storage, and rework—to ensure accurate records, strong inventory integrity, and timely, efficient order fulfillment.
• Establish and maintain performance standards, KPIs, and operational targets for assigned areas.
• Design and refine processes that maximize efficiency, service levels, and labor utilization.
• Identify cost effective transportation methods and ensure carrier schedules, appointments, and customer compliance requirements are met.
• Ensure adequate materials, supplies, and resources are available to support daily operations.
• Develop and optimize warehouse layouts to improve space utilization and workflow.
• Provide reporting and analysis on operational performance, recommending and implementing improvements in partnership with the Senior Manager.
• Oversee administrative functions including billing, inventory transfers, export documentation, and other assigned tasks.
• Support and execute safety, security, and facility maintenance programs to maintain a safe, compliant, and well-run operation.

Projects/Rework

Manage all project and rework activities to ensure customer schedules, quality expectations, and shipping commitments are consistently achieved.

Strategic Planning

• Analyze volume forecasts and develop recommendations for space planning, storage strategies, labor requirements, equipment needs, and transportation capacity.
• Ensure effective use of Warehouse Management Systems to optimize labor, accuracy, and throughput across inbound, outbound, inventory, and rework operations.
• Lead designated aspects of WMS implementation and stabilization.
• Recommend enhancements and drive continuous improvement in system utilization.

Quality and Environmental Management Systems

• Ensure team training and adherence to Quality Management Systems (ISO 9001) and Environmental Management Systems (ISO 14001).
• Support ongoing system improvements and participate in third party audits.

Relationship & People Leadership

• Recruit, develop, motivate, and evaluate supervisors and frontline team members.
• Provide coaching, mentoring, and performance feedback to build capability and strengthen leadership effectiveness.
• Partner with management on personnel matters requiring escalation and resolution.
• Build and maintain strong relationships with vendors, carriers, and customers to support operational goals.

Department & Financial Management

• Operate within budgetary guidelines; contribute to annual budget development and ongoing financial reviews.
• Develop and maintain departmental procedures, standards, and documentation.
• Contribute to tactical and annual operating plans, defining goals and objectives for the department.

What You’ll Bring

People Leadership & Culture

• 8+ years of progressive warehouse or distribution leadership experience, including leading through supervisors and frontline leaders
• Proven success coaching, developing, and holding teams accountable in a fair and consistent manner
• Strong leadership presence with the ability to build trust, motivate teams, and maintain visibility on the warehouse floor
• Demonstrated ability to create a culture of accountability, engagement, and respect aligned with company values

Operational & Strategic Expertise

• Deep experience in inbound, outbound, inventory control, and rework operations within a high-volume distribution environment.
• Strong financial and operational acumen, including labor management, productivity optimization, service level performance, and cost stewardship.
• Strategic thinker with the ability to anticipate challenges, interpret performance metrics, and drive continuous improvement.
• Experience with WMS platforms (SAP, EWM, or similar) and process optimization initiatives.

Change & Business Leadership

• Experience leading operational or cultural change, including managing resistance constructively and sustaining improvements.
• Ability to align teams around clear goals, communicate effectively across functions, and reinforce company values through actions and results.
• Strong cross functional collaboration skills and the ability to influence at multiple levels.

Pay and benefits

The starting annual base pay for this role is between USD $110,000.00 and $130,000.00 per year. Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer.

Nearest Major Market: Indianapolis

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