Document Production Associate Sr.
- Location
- Wheeling, WV
- Listed
- Today
Job duties
- (* denotes an "essential function")
- *Perform document production work according to established policies and procedures
- *Thoroughly assess job request, identify correct process needed to produce documents and ensure appropriate completion throughout task lifecycle
- *Exercise independent judgment & use established procedures, standards and formats to edit, proofread, convert, create, transcribe or otherwise complete document production requests to client satisfaction
- *Demonstrate intermediate to advanced use of equipment/technology/software and hardware necessary to perform job functions
- *Assist with coordination of document production services, preparation, intake, and workflow within team
- *Troubleshoot more complex software or hardware problems
- *Utilize appropriate logs and/or tracking software for all assigned work
- *Meet contracted deadlines for accepting, completing, and delivering all work
- *Communicate with peers, supervisor or client on job or deadline issues
- Help foster a proactive environment of continuous service enhancement and relationship building with the client
- Handle sensitive and/or confidential documents and information
- Perform Quality Assurance on work of others
- Train more junior staff members
- Assist peer teams with proofreading, design or other document production and preparation, as needed
- Complete other tasks and assignments as assigned by management
- Interact with clients in person, over the phone or electronically
- Adhere to Williams Lea policies in addition to client site policies
- Use equipment and supplies in a cost-efficient manner
Job qualifications
- Highschool diploma or equivalent required. Higher level education preferred or equivalent work experience
- Minimum 3 years' experience preferably in a legal, banking or large corporate environment
- Document production, word processing experience preferred
- Advanced skill in the use of MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills
- Adept with other software programs for editing and/or creating documents
- Knowledge of a legal timekeeping or job tracking system is preferred
- Ability to work in a fast-paced, team environment, working both independently and collaboratively
- Ability to prioritize work, balance projects and meet deadlines in a timely manner
- Strong attention to detail with good organizational skills and emphasis on accuracy and quality
- Ability to handle sensitive and/or confidential documents and information
- Ability to make independent decisions that conform to business needs and policy
- Ability to troubleshoot more complex or advanced tasks, equipment, or software concerns on own; understands when to escalate a problem to a supervisory level
- Excellent verbal and written communication skills, including professional telephone and email etiquette in the face of immediate needs and pressure
- Must be self-motivated with positive can-do attitude
- Proven customer service skills are required to create, maintain and enhance customer relationships
- Must be able to interact effectively with multi-functional and diverse backgrounds
Statement of other duties
- This document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions
Working conditions
- Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site
- Ability to work overtime as needed
- Work is performed in a professional work environment
- Professional attire required
- Hazards include working with office machines (computers, peripherals, copiers, faxes, scanners, bindery equipment, paper cutters, paper, toner) and cleaning supplies
- Must be able to work sitting down all or most of the time
From Williams Lea's careers page, first listed on Rolev.ai on November 15, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Document Production Associate Sr. role at Williams Lea, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
- Document Production Associate - 2nd ShiftRR Donnelley · Columbus, OH · $16.59 – $22.50/hr
- Document Production SpecialistPillsbury Law · Nashville, TN
- Document Production SpecialistEastern Research Group · Morrisville, NC
- Document Production AssociateRR Donnelley · Wheeling, WV · $15.91 – $21.63/hr
- Document Production Workflow CoordinatorRR Donnelley · Columbus, OH · $18.99 – $26.59/hr
- Document Production Associate - 2nd ShiftRR Donnelley · Columbus, OH · $51/hr
Common questions
Where is the Document Production Associate Sr. job at Williams Lea located?
This Document Production Associate Sr. position at Williams Lea is located in Wheeling, WV. Always check Williams Lea's application page for specific state eligibility or relocation policies.
How do I apply for the Document Production Associate Sr. position at Williams Lea?
This listing links directly to Williams Lea's Workday application page. You can apply directly on Williams Lea's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.