Driveway Logistics Coordinator

About the role

Driveway

Driveway.Com

Driveway.com is where car buying and selling meets convenience-with no haggling, no pressure, and no leaving your couch. The definition of Auto Done Easy! We're the digital retail arm of Lithia & Driveway (LAD) and we're on a mission to make car ownership easy, transparent, and dare we say... enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver a smarter, smoother experience. We're big on innovation, big on people, and always driving forward. Come ride with us!

About the role

The Driveway Logistics Coordinator acts a liaison between the customer and stores and coordinates all aspects of the vehicle delivery. Successful individuals will demonstrate a strong customer focus, an ability to communicate across multiple departments and an aptitude for organization and strict attention to detail and timing.

Location: Suburban Ford of Troy Hub, 777 John R Rd, Troy, MI 48083

Pay Range

The established pay range for this position is $19.25 to $28.85 per hour. The anticipated hiring range is $21.00 to $24.00 per hour, based on relevant experience, skills, qualifications, and market considerations.

Responsibilities

• Works with the store to pull Driveway vehicles from inventory
• Transfers inventory between dealerships if applicable
• Sets up long and short hall transport
• Coordinates with regional valets for vehicle staging and Last Mile delivery
• Works with third party vendors to coordinate Last mile delivery
• Ensures the vehicle is prepped and ready for delivery
• Coordinates delivery time and location with the customer
• Coordinates the pickup and distribution of trade vehicles
• Coordinates the return of a vehicle if applicable

Skills and Qualifications

• Previous experience in logistics management preferred
• Sense of urgency and strong attention to detail
• Excellent communication

Competencies

• Does the right thing, takes action and adapts to change
• Self-motivated, believes in accountability, focuses on results, makes plans and follows through
• Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
• Thrives on a team, stays positive, lives our values

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.*

• Up to 1/3 of time: standing, walking, lifting up to 25 pounds
• Up to 2/3 of time: sitting, kneeling, reaching, talking, hearing

Note

This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.