Drug Product Operations Technician

Role Summary

The Technical Operations Support Technician will provide hands-on support for R&D laboratory operations, with primary focus on equipment setup, material production support, equipment cleaning, and room readiness. This role supports reliable laboratory execution by maintaining equipment availability, assisting with preventive maintenance coordination, supporting installations and project work, and helping sustain a safe, inspection-ready laboratory environment.

Key Responsibilities

• Set up R&D drug product laboratory equipment for planned activities and support material production using laboratory-scale equipment. Equipment may include tablet presses, granulators, blenders, mills and film coaters.
• Clean, turn over, and stage equipment and rooms on a daily or as-needed basis to maintain operational readiness.
• Provide first-line operational support for equipment uptime, troubleshooting coordination, user support, and laboratory response needs.
• Coordinate preventive maintenance activities, vendor escorts, service scheduling, and maintenance follow-up.
• Support capital projects, equipment installations, relocations, shutdown activities, and SAT/IQ/OQ readiness as needed.
• Maintain laboratory ownership expectations, including inspections, audit readiness, Enablon actions, equipment records, and documentation support.
• Support EHS expectations, hazard assessments, corrective actions, safety observations, inventory management, spare parts tracking, and administrative tasks.

Basic Qualifications

• High School Diploma or GED equivalent plus experience working in a scientific laboratory or pharmaceutical manufacturing facility.
• Hands-on technical, laboratory, manufacturing, maintenance, or equipment operations experience.
• Ability to follow procedures, maintain accurate records, and work safely in an R&D laboratory environment.
• Strong organization, communication, and coordination skills with the ability to support multiple priorities.
• Comfort working and guiding others including lab users, vendors, facilities partners, and EHS contacts.

Preferred Qualifications

• Experience supporting pharmaceutical R&D, laboratory operations, GMP-adjacent environments, or pilot-scale equipment.
• Familiarity with preventative maintenance coordination, vendor service support, equipment installation activities, and laboratory readiness expectations.
• Skilled in using Microsoft Office applications such as Outlook, Word and Excel.
• Familiarity with digital interface on scientific equipment and operating HMI navigation systems.

Additional Information

• Position is Monday- Friday 8:00 AM- 5:00PM. Overtime as needed.
• May be requested to work on weekends, overtime, and holidays based on business needs
• Candidates currently living within a commutable distance of Groton, CT are encouraged to apply.
• Excellent full-time benefits, including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays
• #LI-EB1
• Authorization to work in the United States indefinitely without restriction or sponsorship