DSHS FTAA IT Business Analyst - Senior/Specialist

About the role

Before a system can change, someone needs to understand what the business actually needs.

As a Senior IT Business Analyst with the Department of Social and Health Services (DSHS), you'll help financial and technical teams prepare for Washington's One Washington and Workday transition. You'll analyze existing processes, identify what needs to change, and turn business needs into requirements developers can use.

Your value is in asking the questions that prevent the wrong solution from being built.

Much of your week will involve facilitating discussions, studying workflows, documenting requirements, and identifying gaps between current systems and Workday. You'll work with developers to clarify expectations and support business teams as they test proposed solutions.

We encourage you to apply if you can turn complex conversations into clear, actionable requirements. You ask thoughtful questions, recognize how changes affect related processes, and help people with different perspectives reach a shared understanding. Experience with financial applications will help you identify risks and practical solutions.

Your first 90 days are about learning DSHS financial processes, existing applications, and the One Washington project. You'll build relationships, facilitate requirements discussions, and begin documenting workflows and change impacts.

Within your first year, success means business needs are understood, requirements are clear, and technical teams have the information needed to deliver effective solutions.

The opportunity comes with a defined timeline.

This is a one-year project position, with a possible extension dependent on additional funding. You'll work Monday through Friday, 8 a.m. to 5 p.m., with at least two days each week at Office Building 2 during your first three months. No additional travel is expected. The Olympia area offers access to waterfront recreation, parks, and trails, although wet winters and commuting conditions are worth considering.

Still reading? Here's what you'll do.

Some of What You'll Do

• Analyze financial processes, business needs, and system impacts.
• Gather, document, validate, and prioritize requirements.
• Facilitate discussions with business and technical teams.
• Map workflows and compare current processes with Workday capabilities.
• Identify gaps, dependencies, risks, and improvement opportunities.
• Translate business needs into functional requirements and specifications.
• Coordinate with developers, testers, and business partners.
• Support test planning, user acceptance testing, and defect analysis.
• Track requirements, deliverables, and project issues.
• Present findings and recommendations to leadership.

Who Should Apply

Meet one of these pathways

• A master's degree in information technology, information systems, computer science, business administration, or a closely related field and five years of professional IT experience; or
• A bachelor's degree in one of those fields and seven years of professional IT experience; or
• An associate degree in one of those fields and nine years of professional IT experience; or
• Eleven years of professional IT experience.

• And
• Four years of experience with financial applications such a accounts payable, accounts receivable, purchasing, asset management, general ledger, or budgeting.
• Note: Your experience must include business and requirements analysis for complex IT solutions, using established methods to gather, analyze, document, validate, prioritize, and manage requirements.

Preferred Knowledge, Skills, and Abilities

• Experience with software development and system implementation.
• Knowledge of TFS, Azure DevOps, or Agile/Scrum.
• Knowledge of financial and accounting principles, including Washington State processes.
• CBAP, CCBA, or PMI-PBA certification.
• Experience with process maps, use cases, specifications, and test documentation.
• Ability to facilitate discussions and resolve conflicting requirements.
• Experience supporting user acceptance testing and financial system changes.

How to Apply

Submit

• Your resume.
• Your cover letter.
• Three professional references.

Describe your experience analyzing financial systems, gathering requirements, and supporting technical solutions.

Questions?

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or.

Relationship and Reporting Structure (Nepotism) Disclosure: If you are selected for hire, you must disclose whether you have a relative, household member, close friend, or romantic partner within your potential supervisory chain of command. DSHS has a Relationships and the Reporting Structure policy that prohibits nepotism and can be reviewed here. Applicants whose appointment would result in a prohibited reporting relationship are not eligible for appointment to that position.

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