EAP Counselor
- Pay
- $75,000 per year
- Location
- New York, NY
- Listed
- 3 days ago
About the role
The Office of Labor Relations (OLR) represents the mayor in the conduct of all labor relations between the City of New York and labor unions representing employees of the City. The Commissioner serves on behalf of the Mayor as the City's liaison with both labor and management in the private sector. The office is authorized by Executive Order 38 (February 7, 1967), amended by Executive Order 13 (July 24, 1990).
Additionally, OLR administers the Health Benefits Program, Management Benefits Fund, Employee Assistance Program, Work Well NYC, Medicare Part B Reimbursement and Pre-Tax Benefits & Citywide Programs including the Deferred Compensation Plan and NYCE IRA. In addition to negotiating collective bargaining agreements, OLR serves as a resource to agencies with regard to workforce labor issues and works with the Municipal Labor Committee (MLC) to pursue innovations in a variety of areas, particularly regarding City health insurance programs.
The staff at OLR assist their fellow agencies in handling personnel and payroll issues, conducting labor-management meetings, representing the City at representation hearings, and handling all employee grievances and arbitration matters while also negotiating collective bargaining agreements with the City's 149 bargaining units.
Job Summary
The New York City EAP is a confidential, problem-solving program available to all New York City non-uniformed employees and their dependents in addition to the Department of Education (DOE), NYC Health + Hospitals (H+H), Department of Correction (DOC) and New York City Housing Authority (NYCHA). The NYC EAP was created to act as a helping hand for NYC employees and their families. It is of utmost importance that NYC employees receive the mental, emotional, and social resources they need to feel healthy and supported in their work.
In addition to delivering mental health counseling, these counselors will develop material for groups/workshops/presentations to be used with staff and clients. The counselors will assist with the development and maintenance of EAP resources for all EAP requested services. Counselors may be stationed at H+H facilities upon request to provide direct services onsite to H+H staff one day per week.
EAP Counselor's Duties and Responsibilities
- Provide services to clients including conducting intakes, formulating assessments and treatment plans and providing case management and follow up.
- Interface with insurance carriers and treatment providers to facilitate optimum benefit usage and treatment delivery and preserve confidentiality for clients.
- Interface with agency units to facilitate accountability to employer agency, protect confidentiality and report on compliance in cases where disciplinary stipulations are in effect.
- Create and maintain confidential case records.
- Provide consultation to supervisors and agency units on management of employees whose problems are affecting their job performance.
- Participate in clinical and administrative meetings and in-service training.
- Develop and maintain updated information on community resources.
- Contribute to development and delivery of outreach programs.
Required
- Master's Degree in a mental health field (i.e. social work, mental health counselor).
- NY State Licensure or limited permit.
- Candidates must be able to accommodate a Monday - Friday work schedule that includes evening hours (two 11AM-7PM shifts). Once acclimated to the role, there is the option for 2 remote workdays (chosen by the program).
Qualifications & Requirements
- A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
- Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
Equal opportunity and legal notices
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
From City of New York's careers page, first listed on Rolev.ai on November 7, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this EAP Counselor role at City of New York, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
What is the salary for the EAP Counselor role at City of New York?
The EAP Counselor posting at City of New York states compensation of $75,000 per year. Final pay may depend on location, experience, and interview evaluation on City of New York's official career site.
Where is the EAP Counselor job at City of New York located?
This EAP Counselor position at City of New York is located in New York, NY. Always check City of New York's application page for specific state eligibility or relocation policies.
How do I apply for the EAP Counselor position at City of New York?
This listing links directly to City of New York's SmartRecruiters application page. You can apply directly on City of New York's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.