Education Program Coordinator II - Wausau Campus

Summary

Coordinate regional campus educational programs by scheduling courses and clinical rotations, managing program and enrollment information, supporting compliance requirements, and communicating educational program activities. Assist with course administration, instructional materials, and scheduling faculty and community educators to support program objectives.

Primary Responsibilities

• Coordinate and independently manage educational program activities, including courses, clinical rotations, orientations, training sessions, educational events, and learner schedules.
• Maintain knowledge of accreditation, regulatory, and institutional requirements; coordinate and monitor program activities to ensure compliance.
• Support campus and academic leadership by providing information, guidance, and administrative support related to accreditation standards, educational policies, and program requirements.
• Serve as a primary point of contact for learners, faculty, staff, clinical educators, affiliated institutions, and external organizations.
• Develop, maintain, and analyze databases and records to support program operations, learner tracking, scheduling, and reporting.
• Provide administrative support, information, and problem-solving assistance to faculty, staff, clinical partners, and learners.
• Coordinate the recruitment, onboarding, and scheduling of clinical preceptors, instructors, guest speakers, and community educators.
• Prepare and maintain educational materials and resources, including course schedules, syllabi, learner communications, and preceptor guides.
• Coordinate assessment, evaluation, and program feedback processes and assist with data collection and reporting.
• Support budget planning and tracking for educational programs and activities; may provide guidance or oversight of administrative support staff and standardized patients.
• Collaborate with faculty and staff to support educational program goals, continuous quality improvement initiatives, and learner success.

Knowledge - Skills - Abilities

• Knowledge of medical education processes, program coordination, project management, and administrative operations, with an appreciation for cultural awareness and inclusive practices.
• Strong customer service orientation with demonstrated ability to build trust, collaborate effectively, and communicate with diverse stakeholders.
• Excellent verbal and written communication skills, with strong attention to detail and accuracy.
• Ability to work independently and collaboratively, prioritize competing responsibilities, and manage multiple projects and deadlines effectively.
• Strong critical thinking, problem-solving, systems analysis, troubleshooting, and active listening skills, with the ability to identify and resolve issues in a timely manner.

Qualifications

• Minimum Required Education: Bachelor's degree
• Minimum Required Experience: 3 years
• #LI-SN1

Physical Requirements

Work requires occasionally lifting moderate weight materials, standing, or walking continuously.

Work Environment

Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.

Sensory Acuity

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.