Education Programs Manager

About the role

NRECA is a unique national trade association providing advocacy, financial services and business support services to over 900 consumer-owned electric cooperatives across the country. NRECA employees are united by our mission, inclusive culture, collaborative workplace and commitment to service excellence. As a "best place to work" employer, we operate with integrity, transparency and a spirit of innovation.

NRECA's Education, Training & Events team designs, delivers and facilitates high-impact learning experiences and events, both online and in person, that empower cooperative leaders and staff to guide their organizations and communities into the future.

The portfolio includes certification programs, a robust education curriculum of 100+ courses, leadership development programs, a trade show, thought leadership events and multi-day conferences. This position is located in our Arlington, VA Headquarters and would be eligible for NRECA's hybrid schedule which allows flexibility to work from home up to 2 days per/week.

Summary of Position

This position plays a key role in delivering high-quality education experiences that support the learning and development of electric cooperative leaders and professionals across the country.

The role manages the planning, coordination, and delivery of a diverse portfolio of in-person and virtual education programs, courses, and training engagements while building strong relationships with member cooperatives, statewide associations, instructors, and internal partners.

Responsibilities span program and instructor coordination, participant communications, data and financial tracking, and hands-on problem-solving to ensure consistent, high-quality learner experiences. Ideal for someone who enjoys variety, collaboration, and bringing people and details together.

With opportunities to support programs and training onsite, this role provides a direct connection to the members and communities NRECA serves.

Key Responsibilities

• Manages the planning, coordination and delivery of assigned in-person and online education programs, courses and custom training engagements.
• Serves as the primary contact for assigned member cooperatives, statewide associations, instructors, and internal partners by responding to inquiries, resolving concerns, and coordinating educational requests.
• Analyzes participation, enrollment, completion, and credential data to communicate development progress and recommend continued learning opportunities.
• Coordinates program logistics, including registration, scheduling, instructor communications, materials, virtual and onsite support, participant communications, and post-program activities.
• Tracks assigned program budgets, expenses, and financial results and coordinates invoices, reimbursements, and related transactions to support financial accuracy.
• Coordinates instructor scheduling, communications, content reviews, and material updates to support learning objectives and branding standards.
• Collaborates with the meetings team and other internal partners to resolve program issues and supports a consistent attendee and learner experience.
• Represents NRECA at education programs and conferences, with travel as needed to support successful program delivery.

Required Qualifications and Skills

• Bachelor's degree in education, communications, business, accounting, a utility-related field or a related discipline.
• Five or more years of experience in education program management, training administration, member services, customer relationship management, event management or a related field.
• Demonstrated ability to manage multiple programs, priorities and deadlines while maintaining strong attention to detail.
• Strong relationship-building and customer service skills, with experience working effectively with members, customers, instructors or other stakeholders.
• Strong analytical and problem-solving skills, including the ability to translate participation, enrollment, completion and credential data into practical insights and recommendations.
• Excellent verbal and written communication skills, with the ability to communicate clearly with diverse audiences.
• Ability to report to the office when required.

Preferred Qualifications

• Experience working with learning management systems, event registration platforms, reporting tools or similar education technology.

Essential Physical Requirements

• Requires close visual acuity to perform activities, such as: preparing and analyzing data and figures; transcribing and writing; viewing a computer terminal; and reading details.
• Requires ability to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

Salary Range

$97,000 - $119,000 annual salary

Final compensation determined by individual qualifications, experience, and internal equity.

Additional Requirement

The preceding job description has been written to reflect management's assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned.

• Pay Transparency Non-Discrimination.
• NRECA will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
• Please see the Pay Transparency Nondiscrimination Provision for more information.