State of Florida
Direct employer career site

ELIGIBILITY SUPERVISOR - SES - 60047331 1

Location
Florida
Listed
Yesterday

About the role

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  • ELIGIBILITY SUPERVISOR - SES - 60047331 1
  • Date: Oct 19, 2026

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  • Requisition No: 885947
  • Agency: Children and Families
  • Working Title: ELIGIBILITY SUPERVISOR - SES - 60047331 1
  • Pay Plan: SES
  • Position Number: 60047331
  • Salary: $1,577.46 Bi-Weekly
  • Posting Closing Date: 11/08/2026
  • Total Compensation Estimator
  • Tool
  • ELIGIBLITY SPECIALIST SUPERVISOR
  • Regionwide Opportunity
  • INTERNAL AGENCY ONLY
  • ANTICIPATED VACANCY

About the role

This is work supervising staff in a public assistance unit. The primary duty of the employee in this position is to spend the majority of the time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to recommend personnel actions. A minimum of one (1) year of ESI (Economic Self-Sufficiency Specialist I) and previous management experience required.

Supervision

Supervises staff who determines eligibility for public assistance programs based on a computer assisted (FLORIDA) eligibility system. Ensures all applicants’ and recipients’ cases are processed accurately, timely and in accordance with current rules, regulations, policies and procedures.

Develops or uses tracking systems to monitor case status and ensure staff complete the work required to provide customer service and to meet required performance indicators.

Plans workloads, work flows, deadlines, work objectives and time utilization with employees.

Monitoring and Quality Review

Reviews and analyzes case records in accordance with the ESS New Quality Management System. Discuss case findings with staff and uses the case reading process as a positive learning experience and to document performance. Ensures all cases are corrected accurately and timely. Develops corrective action plans along with follow-up as necessary.

Administrative

Resolves issues from internal and external customers. Evaluates, analyzes, and completes reports. Participates in supervisor conferences and meetings. Attends and participates in trainings and work groups. Completes all personnel related activities. Participates in planning and presentation of performance reviews. Participates in operational planning. Ensures that personnel, fiscal and administrative rules, regulations, work processes and operating procedures are followed.

Training/policy

Trains employees in methods for performing an effective and efficient job. Reviews, interprets, and coordinates implementation of policies, procedures and directives and provides technical assistance.

Individual Conferences/staff Meetings

Communicates and documents on a regular basis conferences with employees both individually and in staff meetings. Develops and monitors improvement plans for effectiveness.

Submit an updated State of Florida job application through People First and address all gaps in employment.

Knowledge, skills and abilities, including utilization of equipment, required for the position:

Knowledge of social services program objectives and operation procedures; interviewing techniques; methods of compiling, organizing and analyzing data; applicable mainframe systems and software applications; arithmetic. Skill in operating a personal computer.

Ability to supervise people; coordinate the operations and activities of a unit or office; interpret and apply complex information concerning policies and procedures related to social services eligibility; develop and deliver public presentations; investigate complaints; compose complex documents and correspondence; adapt to significant or sudden change; meet and deal with the public in a variety of situations; ethical business practices; communicate effectively orally; establish and maintain effective working relationships; evaluate and monitor service delivery; develop and implement corrective action plans; develop and deliver training; utilize problem-solving techniques.

  • Location: GAINESVILLE, FL, US, 32601
  • LAKE CITY, FL, US, 32025
  • JACKSONVILLE, FL, US, 32222
  • JACKSONVILLE, FL, US, 32259
  • GAINESVILLE, FL, US, 32611
  • JACKSONVILLE, FL, US, 32212
  • JACKSONVILLE, FL, US, 32256
  • JACKSONVILLE, FL, US, 32225
  • LAKE CITY, FL, US, 32055
  • DAYTONA BEACH, FL, US, 32124
  • GAINESVILLE, FL, US, 32606
  • GAINESVILLE, FL, US, 32653
  • GAINESVILLE, FL, US, 32607
  • JACKSONVILLE, FL, US, 32209
  • JACKSONVILLE, FL, US, 32244
  • JACKSONVILLE, FL, US, 32231
  • JACKSONVILLE, FL, US, 32221
  • JACKSONVILLE, FL, US, 32208
  • JACKSONVILLE, FL, US, 32218
  • GAINESVILLE, FL, US, 32608
  • JACKSONVILLE, FL, US, 32204
  • LAKE CITY, FL, US, 32056
  • JACKSONVILLE, FL, US, 32206
  • SOUTH DAYTONA, FL, US, 32119
  • GAINESVILLE, FL, US, 32609
  • JACKSONVILLE, FL, US, 32205
  • GAINESVILLE, FL, US, 32605
  • JACKSONVILLE, FL, US, 32207
  • JACKSONVILLE, FL, US, 32210
  • JACKSONVILLE, FL, US, 32211
  • DAYTONA BEACH, FL, US, 32120
  • JACKSONVILLE, FL, US, 32254
  • LAKE CITY, FL, US, 32024
  • DAYTONA BEACH, FL, US, 32114
  • DAYTONA BEACH, FL, US, 32118
  • GAINESVILLE, FL, US, 32641
  • JACKSONVILLE, FL, US, 32202
  • JACKSONVILLE, FL, US, 32250
  • JACKSONVILLE, FL, US, 32219
  • JACKSONVILLE, FL, US, 32226
  • JACKSONVILLE, FL, US, 32224
  • JACKSONVILLE, FL, US, 32216
  • JACKSONVILLE, FL, US, 33207
  • DAYTONA BEACH, FL, US, 32117
  • JACKSONVILLE, FL, US, 32246
  • Nearest Major Market: Gainesville
  • Apply Now »
Read the original posting

From State of Florida's careers page, first listed on Rolev.ai on November 9, 2026. Rolev.ai is not the employer.

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Common questions

Where is the ELIGIBILITY SUPERVISOR - SES - 60047331 1 job at State of Florida located?

This ELIGIBILITY SUPERVISOR - SES - 60047331 1 position at State of Florida is located in Florida. Always check State of Florida's application page for specific state eligibility or relocation policies.

How do I apply for the ELIGIBILITY SUPERVISOR - SES - 60047331 1 position at State of Florida?

This listing links directly to State of Florida's application page. You can apply directly on State of Florida's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.