Eligibility Team Manager

About the role

The Selected Candidate Will Be Offered a Salary Between $69,880 - $80,362.00:

IT IS IMPORTANT THAT YOU FILE FOR, TAKE, AND PASS THE EXAM FOR THE CIVIL SERVICE TITLE LISTED BELOW WHEN IT IS NEXT OFFERED TO AVOID BEING "BUMPED" OUT OF YOUR POSITION WHEN THE ELIGIBLE LIST FOR THIS TITLE IS ESTABLISHED.

PERMANENT SUPERVISORS I and II ARE ENCOURAGED TO APPLY.

The Administration for Children's Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The Division of Child and Family Well-Being (CFWB) works to ensure families and children have the critical support they need to thrive and exercise self-determination.

CFWB leverages concrete resources, stakeholder relationships, and community and family strengths to drive toward greater equity and social justice, reduce disparities and disproportionality - including in the child welfare system -, and create conditions that foster well-being for families and children across New York City.

Our work includes the provision of child care assistance; support for caregivers and child-serving professionals to prevent child injury; and investment in community-based approaches.

CFWB has three (3) borough-based Resource Areas (RAs) responsible for verifying and re-certifying the eligibility of all low income (non-TANF) families for voucher child-care services. This includes Eligibility Determination and Administrative which includes Intake, Data Entry and Scanning & Indexing.

Under the supervision of the Resource Area Deputy Director, with considerable latitude for independent judgment and decision-making, the Eligibility Team Manager major responsibility is the supervision of staff engaged in eligibility certification and processing for publicly-funded subsidized child care services. Typical tasks include:

• Plan, implement, coordinate, monitor and/or evaluate the publicly funded subsidized childcare unit, serving children in communities throughout the City of New York.
• Supervise unit of staff engaged in determining eligibility for publicly funded childcare subsidies, while preparing, evaluating, and vetting documents required for such funding.
• Prepare reports, analyses, and training for staff in eligibility determination and certification.
• Certify childcare cases.
• Assign cases to eligibility teams based on authoritative interpretation of complex funding and planning analyses.
• Prepare and distribute eligibility and intake reports.
• Rates/evaluates job performance of subordinates.
• Conduct supervisory reviews of subordinate's cases to ensure case accuracy.

Additonal Info

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY: No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted

Qualifications & Requirements

A baccalaureate degree from an accredited college and two years of full-time satisfactory experience in social casework, at least one year of which must have been in a supervisory capacity.