Emergency Department Technician

About the role

Fast-paced. Purpose-driven. Patient-focused.

When every second matters, you matter. As an Emergency Department Technician, you'll be a vital part of the care team-supporting nurses, providers, patients, and families in one of the most dynamic environments in healthcare.

This role is ideal for someone who thrives under pressure, values teamwork, and is passionate about delivering compassionate, high-quality care when it's needed most.

Why This Role Matters

The Emergency Department is often the first point of contact for patients during some of the most stressful moments of their lives. As an ED Tech, you'll help create a calm, organized, and supportive environment while ensuring patients receive timely, respectful, and safe care.

What You'll Do

In this hands-on role, you'll support clinical operations and patient care by:

• Demonstrating professionalism, civility, teamwork, and exceptional customer service in every interaction
• Supporting the Triage Nurse by greeting patients and families, maintaining clear communication, answering phones, and directing individuals appropriately
• Collecting and entering patient information and vital signs into the EMR
• Maintaining a clean, organized, and well-stocked triage area and waiting room
• Monitoring and communicating critical changes in patient condition to the appropriate nurse
• Operating and maintaining equipment according to departmental and safety standards
• Performing supply stocking and outdate checks with attention to cost-effective resource use
• Upholding patient rights related to diversity, privacy, and confidentiality
• Maintaining competency in Emergency Department-specific skills and responsibilities
• Complying with all hospital policies, regulatory requirements, and EMTALA standards

Duties may vary based on departmental needs, but all work supports safe, compliant, and patient-centered care.

What We're Looking For

Required

• Current CNA, EMT, or Paramedic license (Montana license required within 3 months of hire)
• RQI Provider (BLS) within 7 days of hire
• Strong interpersonal, verbal, and written communication skills
• Ability to manage sensitive and confidential situations with professionalism and tact
• Strong organizational skills, attention to detail, and ability to work independently and as part of a team
• Reliable, consistent attendance as scheduled

Preferred

• At least one (1) year of related healthcare experience or pre-hosptial/EMS experience
• Knowledge of medical terminology
• Experience with Meditech and/or electronic medical records (EMR)
• Comfort using MS Office Suite and learning new software systems

What we offer you

• Great benefits, including:
• Medical, Dental, and Vision insurance
• Time Off
• 401(k) with generous matching
• Employee assistance program (EAP)
• Free parking
• Employee referral program
• Summit Fitness Center - Waived registration fee and 1/2 off monthly membership dues
• Additional night and weekend shift differential pay

• Shift: Day Shift - 12 Hours (United States of America)
• Schedule: 36 hours per week, 3 12-hour Day shifts, 0700-1900
• Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check
• Reference checks
• Drug Screening
• Health and Immunizations Screening
• Physical Demand Review/Screening