Employee & Labor Relations Coordinator

Important Notifications

Application Deadline: When applying, please keep in mind this posting will close at 11:59 pm the night before the posted "end date". Applications MUST be submitted prior to this deadline.

Current Employees: Do not apply via the OSU Career site. Instead, please login to your regular Workday account and visit the Jobs Hub to apply.

Department: University Human Resources

• Special Instructions to Applicants:

To ensure full consideration, applications must be received by 11/10/2026. Applications will continue to be accepted after the full consideration date, until a sufficient applicant pool has been achieved or the position is filled. The closing date is subject to change without notice to applicants.

When applying you will be required to attach the following electronic documents:

• A resume/CV; and
• A cover letter indicating how your qualifications and experience have prepared you for this position.

Starting salary will be commensurate with skills, education, and experience.

Job Summary

University Human Resources is seeking an Employee and Labor Relations Coordinator. This is a full-time (1.00 FTE), 12-month, professional faculty position.

Within the office of University Human Resources (UHR) and under the supervision of the Director of Employee and Labor Relations (ELR) (Or Assistant Director of Employee and Labor Relations), the ELR Coordinator provides case management, coordination, process improvement, compliance review, and project management of complaints, concerns and requests related to relevant university policy, collective bargaining agreement grievances, union requests for information, and referrals from other university offices.

This confidential role often serves as the first point of contact and may encounter emotionally elevated members of the campus community. The Coordinator may need to balance multiple time demands and will be a key to data management and timeline tracking.

Key Responsibilities

• Reviews and processes HR work and gives HR advice to multiple units and colleges on campus.
• Looks into problems to find their root causes and recommends solutions, such as process improvements, system changes, or other options that meet HR needs.
• Makes sure HR processes and procedures are coordinated and carried out consistently, and tracks assigned HR projects. Helps develop and roll out HR policies and supports planning and process improvement for the unit.
• Works with the Office of Human Resources (OHR) on university policies and specialty areas such as protected leave, workers' compensation, employee relations, employment, compensation, and classification.
• Creates and shares information, reports, and spreadsheets to meet customer data needs, following university policy and University Records Custodian guidelines.
• Audits and monitors HR transactions, systems, and practices to make sure they are accurate, complete, and follow university policies and standards. Prepares written and statistical reports on audit findings, metrics, and related areas.

Required Qualifications

• Bachelor of Arts/Science Degree or related degree from an institution with higher education accreditation.
• Experience with Maxient (case management database software) or other similar software, including the ability to retrieve and organize information into meaningful reports, and teach and train ELR team members and campus partners in navigating case management system and relevant software.
• A Combination of education and administrative or other work experience that demonstrates the ability to:
• Collect, maintain, and organize complex data.
• Handle highly sensitive and extremely confidential material/information.
• Interface professionally with people at all levels within a complex environment.
• Provide exceptional customer service, in person, via electronic communication, and by phone, with a wide array of diverse customers, clients, stakeholders, and leaders.
• Respond effectively to people who are upset or in crisis.
• Maintain a high degree of accuracy and attention to detail.
• Be consistently productive with a variety of tasks and projects in a fast-paced environment.
• Communicate effectively, both verbally and in writing.
• Exercise strong professional judgment.
• Exhibit high ethical standards.
• Proactively problem-solve.
• Plan and prioritize simultaneous projects.
• Respond with flexibility to urgent or unexpected requests.
• Work both independently and collaboratively.
• Proven skill:
• Using standard office software and web-based applications. Working with, editing, or creating relational databases.
• Demonstrated commitment to creating equitable, inclusive, and respectful environments.

Preferred Qualifications

• Professional experience in a higher education setting.
• Demonstrated knowledge of case management standards and processes.
• Proficiency in Maxient (case management database software) or other similar software, including the ability to retrieve and organize information into meaningful reports, and teach and train individuals to navigate case management systems and relevant software.
• Education, training, or experience relevant to the work of ELR (PECBA, BOLI, ADA) and/or that broadens the range of perspectives currently represented in the office.

Salary Range

$55k - $70k

Anticipated Start Date: 2026-11-16

Anticipated End Date

When applying, please keep in mind this posting will close at 11:59 pm the night before the posted "end date". Applications MUST be submitted prior to this deadline.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system.

If this position has "critical or security-sensitive" responsibilities and/or driving duties and you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate.

Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU's Employee and Labor Relations team at.