Employee Benefits Account Advisor

About the role

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We're creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another's success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you're starting out or leveling up, you'll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

What We Offer You

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

• Competitive salaries and benefits offerings
• Medical/dental/vision/life insurance wand voluntary insurance options
• Health Savings Account funding
• 401k matching program
• Life and Disability Plans
• Great work/life balance because that's important for all of us!
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community

Summary

The Account Advisor is a client-facing role responsible for contributing to the delivery of strategic consulting and client retention. This role is responsible for the full client experience, including benefit strategy development, renewal execution, financial analysis, compliance planning and ongoing consultative engagement of ancillary benefits.

This role combines technical execution with consultative judgment, requiring the ability to translate data, market trends and plan design considerations into clear, actionable recommendations. The Account Advisor leads client discussions, structured meetings such as renewals and annual strategic planning sessions, and the application of best-in-class consulting methodologies to drive consistency and quality across the client lifecycle.

You will

• Prioritize client satisfaction in all interactions to ensure client needs are understood, deadlines are met, proactive communication is occurring and work quality is superior
• Utilize financial to identify, evaluate and develop renewal and financial strategies in partnership with our clients
• Serve as a consistent consulting presence for assigned clients, explaining rationale
• Take ownership of assigned deliverables and follow through on commitments
• Utilize the suite of HUB International resources to inform strategic opportunities based on client objectives
• Demonstrate understanding and forethought during problem resolution and identification / development of distinctive solutions
• Maintain awareness of opportunities to solve client challenges more broadly and further strengthen the relationship

About You

• Required: Bachelor's degree with 5+ years client service.
• Must hold appropriate licensing as required.
• Proficiency necessary in Microsoft office applications and in using technology as a tool to maximize productivity and quality.
• Previous experience in managing client relationships essential.
• Must possess strong written and verbal communication skills.
• This role is very heavy in benefits administration technology and experience in technology is required.

Preferred Experience

• Ability to travel
• You have strong analytical capability, critical thinking skills, business and financial acumen and a client-first mindset
• You demonstrate professionalism, accountability and adaptability
• You are collaborative, intellectually curious, receptive to feedback and committed to continuous learning
• You have the ability to see around corners and create meaningful stories based on data
• You build trust with clients and internal partners through preparation, follow-through and reliable consulting support

What we offer you

• We invest in your growth.
• HUB offers structured training, licensing support, and ongoing development opportunities designed to accelerate your career.
• Benefits and programs vary based on employment status, role, location, and applicable eligibility requirements.

• Competitive pay with comprehensive health benefits, retirement savings matching, and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America's largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.