Employee Benefits Associate Account Manager

About the role

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We're creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another's success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you're starting out or leveling up, you'll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

What We Offer You

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

• Competitive salaries and benefits offerings
• Medical/dental/vision insurance and voluntary insurance options
• Health Savings Account funding
• 401k matching program
• Company paid Life and Short-Term Disability Plans
• Supplemental Life and Long-Term Disability Options
• Comprehensive Wellness Program
• Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
• Great work/life balance because that's important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives

Summary

We are looking for an energetic, client focused, and detail oriented Account Manager Assistant to join our Employee Benefits team. The Account Manager Assistant provides administrative support to the Division's account management team members.

Essential Duties and Responsibilities

• Provide daily support to account management team members with document generation and document management on activities related to marketing, sales, and servicing of prospective and existing client accounts.
• Perform tasks assigned by the account management team members which are generally of an administrative nature and of low to moderate complexity, including but not limited to: processing of insurance application, renewal, and termination documents, inputting and updating new and existing client information within the Company's systems for tracking and maintenance of internal client files, document filing, etc.
• Assist account management team members with processing and documenting benefits enrollments and client requests, and maintain databases and filed regarding client employee benefits plans and enrollments.
• Input data to client literature templates using software design tools.
• Involves no client geared travel with minimal face-to-face client interaction.

Requirements

• Excellent verbal and written communication skills
• Excellent organizational and time management skills
• Able to quickly determine critical issues
• High attention to detail of data to ensure quality and accuracy
• Advanced computer skills, including proficiencies in typing and use of MS Office Suite products

Education, Licensing or Certification Requirements

• High School Diploma or equivalent, plus at least one year of work experience in client coordination and/or claims management role(s) in the insurance industry are required
• Presently hold a valid Life and Health insurance license in compliance with Louisiana continuing education requirements, or willingness to obtain this license within 90 days of hire

What we offer you

We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.

• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career

The HUB difference

HUB International is one of North America's largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada - through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.