Employee Experience Coordinator

AI is part of how we work

Human judgment, expertise, and creativity remain essential and are amplified by AI. We expect everyone in this role to use AI thoughtfully and proactively to accelerate their performance, improve the quality of their work, and explore new possibilities. We are looking for people who are curious, adaptable, and excited to help shape an AI-enabled culture that delivers better outcomes for our customers and our company.

Job brief

We are seeking an energetic, creative, and highly organized Employee Experience Coordinator to cultivate a vibrant, inclusive, and connected company culture. In this role, you will be the driving force behind our employee engagement strategy-managing global engagement surveys, leading recognition programs, planning company-wide events, coordinating intern programs, supporting learning & organizational development programs, and finding innovative ways to "surprise and delight" our global team.

This position bridges strategy and execution, blending program management, survey analytics, internal communications, and event logistics to create an extraordinary workplace experience.

The impact you'll make

Recognition & Culture Programs

• Lead internal recognition programs, including The Weather Way Awards, milestone and anniversary celebrations, retirements, and digital kudos boards, partnering closely with HR Business Partners (BPs) and Executive Assistants (EAs).
• Benchmark internal recognition programs against industry standards to continuously modernize appreciation initiatives.
• Spearhead the company Culture Club and design creative "surprise and delight" initiatives that bring fun and memorable moments to the workplace.
• Champion Corporate Social Responsibility (CSR) and Environmental, Social, and Governance (ESG) initiatives, organizing community engagement and volunteer opportunities.

Employee Listening & Survey Administration

• Manage the end-to-end lifecycle of the Global Employee Engagement Survey in Culture Amp, including timeline management, communication plans, custom reporting for Lines of Business (LOBs), and action-planning frameworks for leadership.
• Administer ad-hoc and lifecycle surveys via Culture Amp across key touchpoints, including onboarding, candidate recruiting experience, benefits, and pulse surveys. Coordinate submissions and data collection for external employer brand awards and industry workplace surveys.

Events, Learning & Program Execution

• Plan and execute high-impact employee events, including company-wide Town Halls and executive offsite logistics as needed.
• Manage the end-to-end Intern Program, coordinating onboarding, events, learning sessions, and capstone presentations.
• Provide operational support for Learning & Development (L&D) program logistics, training rollouts, and workshop execution.
• Partner with Talent Acquisition and EAs to provide ad-hoc scheduling or event coordination support when needed.

Facilities, Perks & Operations

• Amplify location-specific workplace perks and flexible food program (FP) options. Collaborate with internal Communications on People & Culture initiatives and swag/marketing needs, inventory, and distribution.
• Partner with facilities team on site safety and workplace facilities alignment to ensure a safe, functional, and welcoming environment.
• Own and manage the overall budget for employee experience programs, tracking expenditures, vendor contracts, and invoicing.
• Provide cross-functional operational support to team leadership and executive stakeholders as needed.

What you've accomplished

• Experience: 2-4 years of progressive experience in Employee Experience, Workplace Operations, Internal Communications, Event Management, or HR Coordination.
• Relationship Building: Demonstrated ability to partner with various stakeholders across HR and with key partners. Ability to form strong service oriented relationships with employees at all levels.
• Tech & Survey Tools: Hands-on experience with employee engagement platforms, with direct experience using Culture Amp preferred.
• Event & Program Management: Proven track record of planning, executing, and budgeting for large-scale employee events, offsites, and recognition programs.
• Project Management & Analytics: Ability to synthesize survey data into actionable reports and manage multiple cross-functional projects simultaneously.
• Communication & Collaboration: Exceptional interpersonal and written communication skills with experience partnering across teams (EAs, Communications, L&D, and Facilities).
• Creative Mindset: Strong passion for workplace culture, employee recognition, and designing memorable employee experiences.

TWCo Benefits/Perks

• Flexible Time Off program
• Hybrid work model
• Variety of medical insurance options including a $0 cost premium employee coverage
• Benefits effective day 1 of employment include competitive 401K match with no vesting requirement, national health, dental, and vision plans
• Progressive family plan benefits
• An opportunity to work for a global and industry-leading technology company
• Impactful work in a collaborative environment