Employee Relations Manager

About the Role

The Employee Relations Manager is a trusted advisor to managers and employees on workplace conduct, conflict, and compliance. You'll own an end-to-end employee relations caseload: coaching leaders through complex people issues, leading impartial investigations, and helping ensure our policies and practices are fair and consistent to promote a positive workplace culture.

What You'll Be Doing

Employee Relations

• Serve as the primary contact for employee relations matters, managing complaints, conflicts, and disciplinary issues from intake through resolution.
• Conduct prompt, thorough, and impartial investigations into allegations of misconduct, harassment, discrimination, retaliation, and policy violations; document findings and recommend appropriate corrective action.
• Advise employees and managers on interpreting and applying company policies, procedures, and applicable employment law, with guidance from the employment legal team.
• Lead or contribute to organization-wide employee relations programs and initiatives, including organizational change, redundancy, and transformation activity involving multiple stakeholders.

Manager Coaching and Guidance

• Coach people managers through performance management, progressive discipline, performance improvement plans, and difficult conversations.
• Partner with People Partners and leadership to resolve complex, escalated, or sensitive employee issues.
• Build manager capability through proactive guidance and training.

Policy, Compliance, and Risk

• Working with Legal, help ensure compliance with applicable local employment laws and regulations, monitoring legislative changes and updating policies and practices accordingly.
• Develop, review, and revise People policies and employee relations procedures.
• Partner with Legal and outside employment counsel on high-risk matters.
• Manage terminations, offboarding, and reductions in force in a legally compliant, consistent, and respectful way.

Mediation, Insights, and Improvement

• Facilitate mediation and conflict-resolution sessions between individuals or teams, working toward durable and fair outcomes.
• Identify and address interpersonal or cultural issues before they escalate.
• Track, analyze, and report on employee relations trends, metrics, and case outcomes; identify root causes and recommend proactive interventions.
• Design and deliver training for managers and employees on anti-harassment, code of conduct, respectful workplace, and investigation best practices in partnership with the Compliance team.
• Contribute to a positive, inclusive, and engaged workplace culture.

About You

• You have proven employee relations experience and can execute independently while contributing to a broader global strategy.
• You bring innovative, data-driven thinking to complex employee relations challenges, along with a growth mindset and a record of high-impact outcomes.
• You have strong business and people acumen, with consulting, conflict-resolution, and facilitation skills across diverse cultural contexts.
• You can lead, influence, and partner at all levels of the organization while keeping stakeholders informed.
• You communicate clearly and inclusively, explaining complex issues, influencing decisions, and supporting others through challenging topics.
• You exercise sound judgment, balancing colleague experience, organizational impact, and risk.
• You can manage multiple priorities in complex settings and engage constructively with differing views.

What We Can Offer You

At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core.

• Highly competitive package (base + equity) with reviews every 12 months.
• Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI.
• Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support.
• Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.

Salary Range $150,000—$260,000 USD

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